Can we do survey on charges on banks
Here is a first hand experience:
Wanted my SBI savings acc statement for last FY urgently.
Went to the branch to request for the statement as I didn’t have my YONO logged in (which I never use).
Asked them for acc statement’s physical copy, which they said it is ₹118 and I said okay.
Then I came to know it is just a 3 page copy and asked them to give me a soft copy on email which they said is also chargeable ie ₹118.
I asked them how can you charge for a soft copy, they said we have to download and give it to you and getting it from mobile banking is free.
I could get it printed for ₹15 outside if they had given me the soft copy.
Another thing to note is that they charge ₹118 for every 40 transactions which is insane.
I paid ₹236 for a 3 page statement.
This is open loot by the banks. LC Manager must take up more