Car caught fire while driving, was a life threatening experience .

We had a very life threatening experience on November 23, 2018. Our Creta caught fire while driving. My wife noticed smoke coming out of the bonnet and so we stopped to check. We opened the bonnet to find the entire left side under the bonnet on fire. The fires spread within a few seconds to the battery, fuse box and petrol line. Luckily people around rushed to help us to put out the fire after 7 to 8 minutes and we escaped unhurt.

The details of my car and the mishap are as under:

I bought the car on July 3, 2017 and within 6 weeks, there was problem with the fog lights. There was burning smell every time they were turned on. I had to take the car back to the workshop on August 21, 2017. It was found to my shock that the connectors had melted and wiring had burned.The lights and connectors were changed.
The lights again stopped working in October 2017. Again the workshop people visited my residence and changed the bulbs of the lights. They said, it was just a loose connection, nothing serious.

On November 23, 2018, the 3rd instance these lights malfunctioned and resulted in fire. This not only put our lives in danger but could have been fatal to people around on the road and to property nearby.

Now HMIL and the dealer (Shreem Hyundai) is asking me to take delivery of the repaired car from their workshop. I cannot risk our lives in this car again and have therefore refused to take the car back. I have requested for full refund OR new car. There is no response from dealer or HMIL to my request even after 25 days of the mishap.

Kindly guide me as to what steps, I should take and how to go about it. more  

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IF THE PRESENT BJP GOVT. IS CONCERNED ABOUT THE SAFETY AND SECURITY OF ALL NEXT GENERATION OF INDIAN CITIZENS. IT MUST MAKE IT MANDATORY ,ON THE PART OF ALL PUBLIC AUTHORITIES TO SEEK "FEEDBACK" ON ALL ASPECTS OF THE SO-CALLED "PUBLIC SERVICE" BEING GIVEN TO ALL CITIZENS . AT PRESENT , ANY COMPLAINT SENT TO THE HON'BLE PRIME MINISTER , IS SIMPLY SENT TO THE "CHEAP SECRETARY" OF THE STATE FROM WHICH THE COMPLAINT ORIGINATED !! HOW "SMART' OF THE P.M.O. "BADH BOOS" !! NO NEEDS FOR SOLVE BURTHERE IS HARDLY EVEN ANY ACKNOWLEDGMENT CARD IF YOU SEND IT BY "R.L.A.D." !! NO WONDER THAT THE BJP GOVT. IS UNLIKELY TO GET A MAJORITY ON ITS OWN, IN THE NEXT ELECTIONS !! TOO MANY UN-CONCERNED BADH BOOS IN ALL MINISTRIES , CONCERNED ONLY WITH AMASSING " NON-TAXABLE INCOME" !! HAVING COME TO KNOW ABOUT THE PLAN TO LINK ALL DRIVING LICENCES WITH AADHAAR , MAY A SENIOR CITIZEN GIVE SOME "FEEDBACK" HERE ? PROPER DECISIONS ARE ALWAYS BASED ON THE "HARD FACTS" OF THE ISSUE. BUT IN INDIA , NEARLY ALL DECISIONS OF THE PREVIOUS REGIMES WERE BASED ON HOW MUCH "POLITICAL INTERESTS" WERE SERVED !! THAT MEANS THAT ALL SUCH DECISIONS MUST RESULT IN HUGE "COMMISSION" TO THE PUB-LICK AUTHORITIES, ESPECIALLY IN STATES LIKE KERALA . AT PRESENT , DRIVING LICENCES ARE BEING GRANTED BY THE LOCAL "R.T.O."s AFTER SOME FARCE DRIVING TESTS ARE COMPLETED, AFTER THE AGE OF 18. ."ABUSE OF DISCRETION " IS QUITE EVIDENT FROM THE METHODS OF DRIVING ON DISPLAY ON ALL ROADS IN KERALA , ETC. EVERY TIME I DRIVE ON THE ROADS , I HAVE OBSERVED AT LEAST 10 BLATANT VIOLATIONS OF THE TRAFFIC RULES AND RASH DRIVING BY AUTO RICKSHAWS, KSRTC / PRIVATE BUS DRIVERS AND KERALA STATE CARS. THESE FELLOWS ARE ALL POLITICALLY ALIGNED THROUGH THEIR RESPECTIVE "TIRADE UNION" a.k.a ASSOCIATIONS. AND SO THEY CAN EASILY ESCAPE FROM GETTING THEIR LICENSE SUSPENDED OR CANCELLED, FOR TRAFFIC / CRIMINAL VIOLATIONS. THIS IS HOW THE SYSTEM IS GOING ON. IF YOU ARE NOT ALIGNED WITH THE POLITICAL MAFIAS, THEN YOU ARE CONSTANTLY HARASSED, INTIMIDATED AND BECOME THE VICTIM IN "ARRANGED ACCIDENTS" !! THE "HIRED KILLER" IS ALWAYS SAFE IN HIS BIG 4 WHEELER , LORRY OR BUS !! ACCORDING TO POLICE, WEARING HELMETS WILL PREVENT ALL KINDS OF SUCH "ACCIDENTS" !! ONE HIGHLY CORRUPTED POLICE AUTHGORITY EVEN OFFERED TO PROVIDE "FREE" HELOMETS M TO ALL !! HOW SMART !! THE POLICE FELLOWS WILL DO ANYTHING TO GET "NON-TAXABLE INCOME" !! ( MAYBE THAT IS THE MAIN REASON WHY HON'BLE M.P. SHRI SUBRAMANIAN SWAMY SAYS THAT INCOME TAX MUST BE ABOLISHED !! SO ALL THE EXTRA MONEY LOOTED BY THESE PUBLIC AUTHORITIES WILL BE DEPOSITED IN BANKS) WHY IS THE GOVT. OF INDIA SO ANXIOUS TO GIVE DRIVING LICENSES TO "JUVENILE DELINQUENTS" WHO ARE EMPLOYED BY THE POLITICAL MAFIAS TO "BUMP OFF" ANY TARGETED PERSON (LIKE MYSELF) ?? ALREADY LAKHS HAVE LOST THEIR LIVES , DUE TO SUCH "DELINQUENT DRIVING" . SELF EMPLOYMENT SCHEME OF POLITICAL MAFIAS?? 1) WHEN A PERSON ABOVE THE AGE OF 21 (((NOT 18 YEARS. AT 18 YEARS , VEHICLES ARE BEING USED AS TOYS , BY DELINQUENTS)))) HE CAN APPLY FOR A "LEARNER'S LICENSE" AND UNDERGO LESSONS FOR AT LEAST 3000 HOURS OF DRIVING. ALL PRESENT DRIVING SCHOOLS IN KERALA ARE BASED ON HOW MUCH BLACK MONEY IS DELIVERED TO THE R.T.O. OFFICIALS "THROUGH PROPER CHANNELS" !! (YOUNG GIRLS ARE FORCED TO LOSE THEIR "VIRGINITY" TO GET A DRIVING LICENSE!! PART OF C.P.I. PROGRAMS FOR YOUNG WOMEN TO JOIN THEIR PARTY AS "EMPOWERED WOMEN" ??) 2)AFTER COMPLETING 3000 HOURS OF DRIVING EXPERIENCE , ACCOMPANIED BY A PERSON WITH INTERNATIONAL STANDARDS OF DRIVING, THE APPLICANT MUST UNDERGO ANOTHER 2 YEARS WITH A "LEARNER'S LESSON" BEFORE APPLYING FOR A PERMANENT LICENSE, PROVIDED THAT PERSON IS NOT DE-BARRED FROM DRIVING , DUE TO VARIOUS REASONS LIKE CONSUMPTION OF LIQUOR OR OTHER INTOXICANTS, AT ANY TIME . IF A PERSON IS FOUND DRUNK DURING DRIVING, HIS LICENSE MUST BE CANCELLED AFTER THE MANDATORY "BLOOD TEST" AND PRODUCED BEFORE A MAGISTRATE ( MOBILE COURTs MUST BE WORKING 24 x 7) 3) ALL DRIVERS (MORE THAN 30 YEARS OF AGE) OF HEAVY VEHICLES , KSRTC, /PRIVATE BUSES /TRUCKS/ TIPPER LORRIES, SCHOOL VANS, ETC. MUST HAVE AADHAAR LINKED INTERNATIONAL LICENSES . THE PUBLIC MUST NEVER BE HEARD SAYING "THE BJP GOVT. NEVER CARES FOR THE PEDESTRIANS AND THE POOR CITIZENS WHO CAN;T AFFORD A VEHICLE. !! more  
Yes, if their is an issue observed in automobile industry, all good companies call back the entire model of a batch under PIP (Product improvement programme). HMIL should also do same! more  
It appears the specific model has defective electrical wiring and fittings. In such an event, the company should call back all their Creta models replacing with some other most tested and dependable ones. You should first effectively take up the issue with the company citing examples of such incidents in a few more cars of the same model asking for replacement. more  
THE LICENSED DRIVING SCHOOLS IN INDIA ARE SUPPOSED TO PROPERLY INSTRUCT ALL THEIR CLIENTS ABOUT PROPER DRIVING PROCEDURES , NOT ONLY HOW TO SOMEHOW DRIVE A VEHICLE . MOST OF THOSE WHO ARE GIVEN A DRIVING LICENSE IN INDIA ARE NEVER TAUGHT PROPERLY ABOUT "SAFE DRIVING". SO , MOST OF THE DRIVERS HAVING THE DRIVING MATURITY OF JUVENILE DELINQUENTS, DRIVE RECKLESSLY IN CITIES HAVING NARROW ROADS , AT SPEEDS ABOVE 50 KMS. PER HOUR !! THEY HARDLY EVER CONFORM TO THE NUMEROUS RULES AND REGULATIONS UNDER THE TRAFFIC RULES. FOREIGN CARS LIKE "AUDI" , "TOYOTA" ETC. HAVE VERY QUICK ACCELERATION AND IT IS VERY DIFFICULT FOR THE AVERAGE DRIVER TO MAINTAIN SPEEDS OF LESS THAN 30 KMS. PER HOUR, , RESULTING IN THOUSANDS OF ACCIDENTAL DEATHS IN KERALA STATE. THE CHIEF MINISTER TABLED A REPORT BEFORE THE LEGISLATIVE ASSEMBLY , ABOUT 40,000 ( FORTY THOUSAND ) ACCIDENTS ON THE ROADS OF KERALA DURING 2016-17 !! THE MATTER WAS BROUGHT TO THE NOTICE OF THE CHIEF JUSTICE OF THE SUPREME COURT OF INDIA, FOR NECESSARY ACTION. YOUNG CRIMINALS ARE ALSO EMPLOYED BY POLITICAL MAFIAS IN KERALA , KILLING TARGETTED PEOPLE,( LIKE MYSELF, ) BY "ARRANGED ACCIDENTS" IN CONNIVANCE WITH THE HIGHLY CORRUPTED AND CRIMINALIZED CRIMINALS IN KHAKI. MOST OF THE VEHICLES USED FOR THIS KIND OF "SUPARI" KILLINGS ARE "TEMPO" LORRIES , OMNI VANS , ETC. WHICH ARE ABANDONED AFTER THE "OPERATION" THERE ARE ALREADY LAKHS OF SUCH "ABANDONED VEHICLES LYING ALL ALONG THE CITY ROADS IN TRIVANDRUM CITY . NONE OF THE RELATED DEPTS. ARE BOTHERED ABOUT SAFETY OR SECURITY OF CITIZENS, SINCE THEY ARE UNDER ORDERS TO SIMPLY IGNORE ALL SUCH PUBLIC NUISANCES . INSTEAD THE CRIMINALS IN KHAKI ARE TOLD TO COLLECT MAXIMUM "BLACK MONEY" FROM ALL THOSE INVOLVED IN NEGLIGENT DRIVING AND TO LET THEM GO FREE !! IN FACT, ACCORDING TO ONE SENIOR ADVOCATE , BROTHER OF ONE JUSTICE OF KERALA, THE PUBLIC WANTS CORRUPT OFFICIALS ONLY, TO GET OUT OF NASTY SITUATIONS. THE UN-CORRUPTED OFFICIALS ( LIKE MYSELF) ARE TO BE TARGETTED AND KILLED BY SOME "ROAD ACCIDENT" !! THE POLICE ARE AIDING AND ABETTING ALL SUCH ROAD ACCIDENTS BY EITHER SIMPLY IGNORING OR CREATING SOME FARCE "CHECKING' !! SO, IF THE B.J.P GOVT. IS GENUINELY INTERESTED IN PREVENTING ROAD ACCIDENTS AND ALL KINDS OF FAULTY VEHICLES AND VEHICLE DRIVERS , IT SHOULD MAINTAIN INTERNATIONAL STANDARDS, FIRST OF ALL. WHY IS THE GOVT. SO ANXIOUS TO PROVIDE DRIVING LICENSES TO ALL KINDS OF YOUNG CRIMINAL DELINQUENTS , FOR THEM TO GET EMPLOYED AS HIRED KILLERS OF THE POLITICAL MAFIAS ?? AT PRESENT, THE CRIMINALS IN KHAKI ARE VERY ANXIOUS TO GET MY DRIVING LICENSE CAMCELLED ILLEGALLY , AFTER ILLEGALLY CANCELLING MY ARMS LICENSE IN 2011, WITHOUT ADHERING TO THE RULES OF THE ARMS ACT. THE CASE IS KEPT PENDING IN THE HIGH COURT OF KERALA . THIS IS HOW THE KERALA JUDICIARY AND KERALA GOVT. TREATS NON-POLITICAL UN-CORRUPTED CENTRAL GOVT. OFFICIALS AFTER RETIREMENT IN 2014!! ONLY "FILTHY RICH" POLITICIANS AND THEIR PUB LICK SERVANTS DESERVE THEIR RESPECT !!!! more  
Similar problem happened with my creta as well, while car is on run, I switched on the ac, it started smelling. I think there is some problem in this product of Hundai even after being premium suv. Ask dealer to repair without charge. more  
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