Cleanliness of bogies
The toilets were pathetic and there cockroaches in the bogie and small children and women were scared.
Can't railways ensure that the toilets are clean and bogies have a routine pest control done on a regular schedule.
Interestingly railways takes survey over the phone as soon as the train has started at 17.30 hrs asking for the quality of air- conditioning and the bed roll when one hasn't even used the bed. Perhaps this survey could be done after the travel.
Moreover few passengers joined together and made the air-conditioning technician to increase the cooling effect and from the middle of the night people were shivering around but the technicians were missing.
It would be good that there are set norms and procedures if one has to raise the cooling effect and needs to be around to assess its effect after say 5 hrs. more