Complaint Mechanism is a BIG Farce
Shockingly, any Complaint Mechanism in our country has been a BIG Farce, more particularly with the Service Providers all across any spectrum - be it Banks, Telecom, Broadband, Insurers, Online Marketing Platforms and even the White Elephant - Banking Ombudsman etc. etc. because when one raises and escalates any issue up to any higher Hierarchy, the “Resolution” provided is nothing but an Eyewash as the complainant is given the same reply, which the first stage respondent gives when the issue was raised to the concerned office as the higher authorities do nothing but refers the issue back to the primary stage and replies to the complainant just like a simple POSTMAN without making any further and concrete inquiries and just NOT applying their mind and wisdom.
Thanks for your suggestion which I had already explored and Shockingly the Consumer Court has favoured the Bank by rejecting my complaint and Closed the case in just 4 words - Dismissed and Disposed Off. Extremely sorry state of affairs for the common people of this great country.
Mar 20
Fully agree. My horrible experience with Reliance General Insurance who just cheated us denying our travel insurance claim and everyday continued with new funny and uninformed hidden rules remained unheard of. I want to suggest to all unsuspecting customers buying MakeMyTrip Air ticket that Never ever buy their Reliance General Insurance if you want your claim to be ever settled.
Mar 20
To win, go to consumer court.
Mar 17