Corruption in PF Offices - Inputs on Root Causes
Kindly review them and help identify Root Causes for them. We will then have a seperate discussion on solutions. We have already had dialogue with the EPF Commissionerate and they will implement feasible solutions recommended by us.
Transparenc International India.
Corruption Issues at PF Offices
1. Officials keep finding faults and reject the file if a bribe is not paid
2. Peons ask for money to move the file
3. Claimants are told that the signatures of the higher officials are pending and they could pay up to expedite the process
4. The system is manual at a lot of places which leaves the officers with much authority and opportunities to ask for bribes
5. Officials ask for a fixed percentage of your PF amount to help you get your money quickly
6. Since there is no specified time limits to finish tasks, officials keep pushing files forward till they get a bribe
7. Bribes are also paid in kind and also in form of gift cheques
8. People who refuse to give bribes end up going around the PF office again and again without any luck. more