Corruption in Regional Transport Office -Addl Inputs

Below are the key issues and solutions as outlined by you in regards to Corruption in RTO offices in India. Kindly review and share any additional inputs that you have to eliminate corruption at these offices. We look forward to your inputs and will take the same to key stakeholders for implementation.
Transparency International India

Corruption in Regional Transport Offices – Solutions
1.Transport Ministry must standardize as many processes followed by RTOs across the country
2.Touting’ at the RTOs should be made a legal offense
3.All the manual processes should immediately be converted to online and computers based
4.Time limits should be set for each process like learner’s license, RC registration etc.
5.In case any case exceeds its ‘process time limit’, the system should raise a flag against the erring officer
6.Instead of paper documents, applicants should be asked to upload scanned copies on the portal
7.A grievance redressal department should be started to take quick action on complaints, especially the ones related to corruption
8.A time limit should be decided by which all the RTOs should be completely computerized
9.A crackdown should be made on the driving schools which have corrupt ties with the RTO officials
10.Every RTO has its own format of RC and DL – this should be made uniform across India
11.Driving tests must be done under electronic surveillance
12.Automatic vending of all forms and online filing of forms must be made available
13.The renewal of licenses should be completely done online to reduce the rush at the RTOs.


1.Unless you approach through a tout, the file does not move
2.One can skip the long queues if he is ready to pay the bribes
3.They would keep rejecting your documents, especially in tier 2 and 3 cities, if they are not offered bribes
4.Many RTOs are deliberately delaying computerization of the systems
5.The clerks in the RTO ask for a small bribe to send in your file first
6.The driving schools also channelize corruption at the RTO
7.They would charge you a premium and get you a driving license made without even you needing to go to the RTO
8.If you need to renew a license, the agent will simply charge some extra money and will easily get it done within a few days.
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