Courier from UK
Imagine my surprise when a few days after my return to India, I received a call from DHL stating that they have in their possession a courier in my company's name (source unknown) which the customs have withheld as there is no commercial invoice attached to it. Realising that this could perhaps have been the courier which the University official had promised to send, I asked him to send me a declaration that these were only documents which had no commercial value and were not being sold to me. This he promptly did.
Despite that DHL have now taken to calling me on a daily basis and sending me emails requesting me to send them a signed authority letter asking me to declare:
"I/We as consignee/ entity having interest in the goods, hereby authorize DHL Express (India) Pvt.
Ltd. (hereinafter referred to as ‘DHL’), including its group companies along with their agents, to act as our agent to clear all our shipments carried by DHL from Customs and / or any other regulatory body. "
They also want me to send them 3 identification proofs under KYC.
My argument is that not having seen the shipment I cannot be certain that this is the same shipment that University gentleman sent and even if it is why is the onus on me to prove that the shipment does not contain anything suspicious when I have not even seen the shipment.
Could someone guide me if this is the correct procedure? And if my sending Authorisation letter along with my identification documents have any negative implications/fallout?
Best regards
Neeru more