Create a change in working
2. Make available all certificates online
3. Make all transactions online
4. Employees can even work at Home no need to come to office
5. Make entire Delhi with free wifi
6. All employees should be given I Pads
7. Fix targets for each employee
8. Make all officers in the herirarchy responsible
9. Make all purchases/contracts with e tender
10. Make a separate grievance handling section more