Deficiency in services by Airtel .
Unfortunately there is no neutral unbiased system umpire in this country to address the serious complains deceiving/tricky flaws in the services by the service providers,such as TRAI (for users) and hence these service providers are taking undue advantage of this and do not care about customers much,Consumer courts and other places are time consuming and are not very effective. Thief is a "judge "and "thief " himself (service provider),his Own Nodal officers are 24 years old boys without any experience,and not to talk of appleate officer who refers back to Nodal officer,mind you this is 3rd level of complain with Svc provider, I have not mention the customer service specialist. Even today my handset indicates that
"Airtel
Unknown" where as in place of unknown it should show the particular Svc Number should be indicated.After several complain attempts I surrendered and waiting /thinking to Port ?Each time I move away from one tower of Airtel to another I need to register the service and only then it will start working or else migration from one tower to another any call received will be blanked out and no out going calls can be made.Several complains yielded no results from Airtel .I am left with one option that knock the doors of consumer court, where being an senior citizen it is tiring for me to do so and until and unless Airtel is not dragged to court ,things will not improve / work satisfactorily ?
Raja.S katoch.
+91 9967678822/
Tel: 022-28821950
Email: katoch50@yahoo.com more
"Airtel
Unknown" where as in place of unknown it should show the particular Svc Number should be indicated.After several complain attempts I surrendered and waiting /thinking to Port ?Each time I move away from one tower of Airtel to another I need to register the service and only then it will start working or else migration from one tower to another any call received will be blanked out and no out going calls can be made.Several complains yielded no results from Airtel .I am left with one option that knock the doors of consumer court, where being an senior citizen it is tiring for me to do so and until and unless Airtel is not dragged to court ,things will not improve / work satisfactorily ?
Raja.S katoch.
+91 9967678822/
Tel: 022-28821950
Email: katoch50@yahoo.com more
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IS THERE A LAWYER IN LOCAL CIRCLES WILLING TO GIVE FREE ADVICE ON A GENERAL PUBLIC CONERN MATTER. IF SO PL INFORM ME AT hvmathur@yahoo.co.in so I can send my query more
Jul 10
Airtel, BSNL services are worst when it compared with other service providers. One is feeling like it is the no. one in India and another is feeling like we are govt. organization. so, customers should think before taking a mobile connection. more
Feb 22
Request you to rate AIRTEL and wait patiently for a few months. You may see some action. more
Feb 22
CHANGING THE SERVICE PROVIDER SHOULD BE THE LAST OPTION.BUT THE QUESTION IS WHY SUCH A SERVICE PROVIDED SHOULD BE ALLOWED TO FUNCTION WHICH DOES NOT FULFILL THE REQUIREMENTS?? more
Feb 22
change the service provider....yo also get to keep the same number with the MNP (Mobile Number Portability) ....don't make the efforts to keep following up with them ..remember customer is the king more
Feb 21
