Deficiency of services from Housefull

We purchased Storages, Bed, Wardrobe, Book Shelf and Shoe rack from Housefull furniture in March and April 2016. As soon as the monsoon started all this furniture was started producing a layer of Mildew fungus. I registered complaint with Housefull customer care team on 18th July and they promised to get the furniture polished. On 21st July, one of the technician visited with the bottle of thinner (Turpentine) and cleaned the surfaces of 2 items leaving other furniture as it is. He confirmed that the fungus will not form again on the furniture. By 23rd July, the fungus was back. When contacted, the customer care promised to send someone immediately to take care of the fungus issue on all the furniture. From that day, till today, there were only promises, but no one visited to polish the furniture yet. The fungus has engulfed the furniture from inside out and we had to wash all the cloths twice and now we can't keep anything inside the wardrobe or storage now. Even after repeated complaints, what we were getting are the dates to resolve the issue.

Now, the mildew (fungus) has grown so much, that even opening or closing the door also dusts white powder in air. I was down with cough and sore throat for a few days due to allergic infection and my younger daughter is constantly sneezing and coughing for a week now. This has started taking a toll on our health.

Apart from this, the bed we purchased was broken twice and now all the sleeping planks are bent. I gave them the option of replacement with a higher end model, where I was ready to bear the difference. The customer care representative plainly denied it by saying they don't have the policy to do that but agreed to change the 4 bent planks. Till the date I am waiting for it.

Can anyone guide me on how can I raise a complaint against this company in any forum where I can get justice or how can I file a suit in a Consumer court?

I have attached a week old photographs to understand the gravity of the issue. more