Delay in service

I am facing long delay in service by sansung. what to do? its been 2 months now, they still not repair my refrigerator but only make false statements when i called them. I called them 50 to 60 times. what should i do please suggest more

Helpful Connected Consumers Jul 13

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Balasubramaniam B

Is it a new fridge under warranty? Which franchise or service centre has taken your complaint. Before going to consumer court you may try contacting the company in Noida. See website. more

Jul 17

Darshan Sharma

Give a 15 day notice by email about legal action in Consumer Court then file a complaint in consumer court as advised by Gopabandhu Mohapatra more

Jul 16

Radhakrishnan Parameswaran

Write to Consumder Education and Research Centre, Ahmedabad. Email: cerc@cercindia.org phone: 079 27489945/4627450528, 27438752/53/54 more

Jul 15

Gopabandhu Mohapatra

Give one Regd. notice with acknowledgement due and wait for 15 days. If no response is received, take legal action through Consumer Court. more

Jul 14

V.S.Murty Maddala

My experience with both mobile and Refrigerator service providers appointed by Samsung at Visakhapatnam. Their products are therefore difficult to maintain and personally I don't recommend them to anyone including myself. more

Jul 14

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