Delivery of rotten vegetables by Grofers

I ordered various vegetables and fruit from Grofers. I was shocked to see that fresh beans in a packet were full of mould. Also 4 eggs out of 10 in a box were broken. There were three pears babugosha in a packet and all were rotten. In spite of contacting them the same night there was no response. Is there no quality control for these on-line grocers? Never buy from Grofers more  

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I use big basket all the time.I have to say that things are not always fresh.But ,if you complain,they will give you 10% back of the price paid or refund the amount and take back the item.You may get a replacement.Or place a fresh order.The problem arises when you need the item and you have, after all,also paid delivery charges for it.But for sheer breadth of products and the convenience of shopping from home, nothing like Big basket and Zopnow. more  
Fruits and vegetables should be bought after personally checking the quality and price. Buy only if freshness and price satisfy you. more  
Dr. Neelam ji has very specifically said. Thanks. Buying vegetables and fruits from mobile vendors who have been coming to the localities need to survive. Buying any items from them help all in the society and at the same time we buy whatever we like. In my opinion buying any items from such vendors without bargaining is the social service only when the vendor is also sensible. more  
Thanks. I feel more secure with my fruit vendor & vegetable woman who has been coming to my lane for past 30 years ,has never cheated me and there has been no need to waste my time in bargaining. more  
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