DTH SERVICE PROVIDERS
DTH service provider ( Airtel) increase the monthly charges at their sweet will without explaining the valid reasons behind the increase.
They do not fix the antenna disc properly. As a result the direction of the disc antenna changes from one position to another disturbing the signal.
Their engineers are not expert. They do not serve satisfactorily, but they demand every time they come to fix the antenna .
There should be a regulatory framework under which monthly charges could be fixed & satisfactory customer service guide lines could be outlined. more
They do not fix the antenna disc properly. As a result the direction of the disc antenna changes from one position to another disturbing the signal.
Their engineers are not expert. They do not serve satisfactorily, but they demand every time they come to fix the antenna .
There should be a regulatory framework under which monthly charges could be fixed & satisfactory customer service guide lines could be outlined. more
Viewed by 1963
View all 27 comments Below 27 comments
It is a dilemma when the dish is disturbed from the set position. In our area it is frequent due to monkeys. They come and jump on the dishes...... Dish cannot be adjusted by consumer because the tool to check the signal is needed. The same is available with technician of DTH Service provider..... more
Dec 12
There is Lobby of DTH service providers, in the package they offer only free PACKAGE more. for every other channel they charge 35 to 100/- p/m extra. A total Loot. more
Dec 11
That's correct and my complaint too. These Airtel people have increased the charge without any reason at every month, they don't come for repair etc! Why they increased the charge they haven't explained. Moreover they also change the plan and tariff. They're having their merry go round! Something must be done!!! more
Dec 11
Try to boycott these dth providers .The problem is ignorant consumers. In foreign countries the consumers themselves could change the direction with the accessories more
Dec 11
