eCommerce Courier Delivery issues
I think we should all discuss different issues faced in eCommerce couriers. Here is my list:
1) many times the courier fellow doesnt show up and you get a message - we tried to reach you and your werent available
2) found some flipkart fellows to be really rude
3) once in a when you order multiple quantities of same product in different packs, they short deliver (steal)
4) many dont carry change despite knowing its a COD transaction
5) they are paid to deliver to doorstep but tend to want you to come to main gate of society/building
6) snapdeal big boxes are delivered in real crumpled state
these are mine. sure members have faced other issues. more
1) many times the courier fellow doesnt show up and you get a message - we tried to reach you and your werent available
2) found some flipkart fellows to be really rude
3) once in a when you order multiple quantities of same product in different packs, they short deliver (steal)
4) many dont carry change despite knowing its a COD transaction
5) they are paid to deliver to doorstep but tend to want you to come to main gate of society/building
6) snapdeal big boxes are delivered in real crumpled state
these are mine. sure members have faced other issues. more
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I use to check the details of cell number which is used by delivery boy to call me. Except a few renowned courier companies, the owner of the cell number is xxxx security service xxx. It means this job is executed by private security guards either on duty some where or after regular duty is over so the situation. more
Dec 04
Crores of money being transferred to Government account from Public Limited companies, Just open a website of Hero MotoCorpn and see the Unclaimed dividend. It runs into crores. Major contribution is lethargic attitude of Couriers. The dividend warrant covers delivered only if you stay within 2/3 kilometer from the Courier office, otherwise it will be simply returned. more
Nov 30
Hello Sarita Madam all e-commerce traders only make money not customer satisfaction so we need awareness. more
Nov 29
1. Amazon / Flipkart state that if you buy over Rs. 500 then delivery is free. You place the order and then they break up the order into 2-3 deliveries and then charge you delivery charges for each. 2. The delivery boys will either state the address cannot be found or that they tried a number of times but we were either not available or not picking up the call...which is untrue. So the product is never delivered. 3. Companies that have bad feedback on the bad quality of products or that they are cheating customers and they continue to do business on these sites. They should be taken down if there are enough complaints. 4. True they never have change and if you want to pay by CC the tool suddenly does not work and therefore they want you to pay in cash. 5. The carton boxes stink and are definitely unhealthy and unsanitary. more
Nov 29
I had issues when Bigbasket delivers shot. Money is paid in advance. They come for second delivery. They are not able to locate address easily. They engage in long conversation for locating address. more
Nov 30
