Expensive Defective Products Redressal

Is one area where the Govt has not done much. Many of us buy an expensive gadget like laptop, mobile or even a car only to later find there is an inherent product defect like battery heating or airbag not working in a car.

The Govt needs a solid product recall framework and not just Right to Repair.

Can LC Manager pls take this up more

1 in 2 consumers is stuck with a defective product at home

All of you know how LocalCircles since 2016 has been trying to activate the Government on resolving consumer issues through laws, standards, policies, regulators and enforcement.Many of you have been sharing inputs on how customer service, replacement and repair of defective products from brands is extremely difficult generally. The latest study below highlights that: How consumers struggle with grievance redressal of defective productsDo go through this and share with every contact of yours as most urban households have this issue. Only when millions of consumers demand that the after sales service be made consumer centric is when we will see concrete action by brandsAs always do share your experience with defective products be it a smartphone, laptop, television, whitegood, appliance or even automobile.

Helpful Transforming India Mar 12

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Sudarshan Venkataramanan

There are a plethora of consumer laws. This needs tight regulation, strict adherence to timelines and constant monitoring. Each regulator has to step out of their cozy rooms and check the pulse of the market from time to time. they need to take feedback and draft rules accordingly in the consumers interest. Right now, this is very limited. more

Mar 27

Shailesh Deshmukh

Important issue more

Mar 20

H.P. Gurg

We have plenty of Laws, but its Implementation is VERY VERY Poor. Even if it happens, it takes very long time. more

Mar 20

PUTHUCODE ANANTHARAMAN

Unless every vehicle is crucially tested by an agency, and holding the agency responsible for all manufacturing and/ or workmen failures, the problem persist. more

Mar 16

TEJ KRISHAN RAINA

YES, WE NEED AN HONEST, DEDICATED, CONSUMER FRIENDLY, PROTECTION LAWS MAKING AND IMPLEMENTATION AGENCY. THE LAWS MUST BE VERY STRINGENT AND DECISIONS SHOULD NOT TAKE MORE THAN A MONTH WITH QUICK HEARINGS.THAT ALONE CAN BRING DESIRED RESULTS. TEJ KRISHAN RAINA MOB 9354919544 From: Garima Sharma Sent: Tue, 12 Mar 2024 12:49:12 To: tk.raina@rediffmail.com Subject: "Expensive Defective Produ..." more

Mar 13

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