Faulty Roma Switches
I am having a three bedroom house and have installed Roma switches manufactured by Anchor in my house. I find that Roma switches are the worst performers. Normal life of a Roma switch is 6 months. Every now and then I have to replace the switches. I am really sick of the switches which become inoperative with a slight reason. Normally, the switches last for years together. But perhaps, the company has made the switches in such a way that these malfunction within 6 months so that a customer has to change it freqeuntly. This way, the profit of the company increases. I made a complaint with the company for which they registered a complaint. Thereafter, a call came from their customer care promising that the switches would be replaced within 48 hours. After 5 days and a reminder on customer care, two technicians visited my house and asked for the bill of purchase. I explained that when purchasing one or two switches, nobody is expected to take a receipt from the shopkeeper and then preserve it. They refused to change the switches and went back. Even my request to change at least two (out of six lying out of order) did not make any difference on their attitude and that also when I was providing them new switches. The intention of the company is to maximise their profits at the cost of customers. There is a phrase that think twice before you decide. I would request all customers of the company to think hundred times before deciding to buy Anchor and particularly Roma switches or products.
Surjit Singh
tele 9810928686 more
Surjit Singh
tele 9810928686 more
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These people fight for our religion only at the call from political support to divert their money w/o having any fear : they can't have any ethics to show minimum duty towards their customers minting money &money . more
Feb 11
There are Duplicate products available in abundance. Make sure your product is right one, if so go to their Website and lodge complaint with Bill copy. more
Sep 06
I also face similar problems.Now a days manufacturers do not make quality items that last for longer life.They make poor quality items that will break with in short span of time and user has to replace frequently and thus manufacturer can continue his business and earn more profit. more
Sep 06
It all manufacturing Defects and the companies do not bother to improve the qualities. It is a shameful case . more
Sep 06
A complaint against the reputed Anchor company does not look nice. They must have their tasting method and ensure satisfaction of the customer. more
Sep 05
