Fraudulent Corporation Bank transaction
I had applied for a PayPal account but was declined as they couldn't verify my PAN number. I didn't even bother to follow up with it as I didn't want any PayPal account then but on 24.04.2016 PayPal used my Debit Card details that were shared with them and made a fraudulent transaction of Rs. 9832.13 on behalf of some unconfirmed location in the UK.
On noticing the misappropriation in my account I registered a complaint with The Corporation Bank the very next day. I was asked by the Manageress to wait for 45 days for the reversal of the said amount but on inquiry after 45 days my request was declined. I have tried to follow up the matter with Ocado Retail, UK with whom the money is lying, instead I was asked to pursue it with PayPal. PayPal didn't even respond to my request.
Why is it so unsafe to keep our money even with nationalized banks? How can banks be so irresponsible? It should ideally be a simple procedure for the reversal of funds when the purchase is unspecified and incomplete. Can anyone please help me with proper procedure to get my hard earned money back and restore my trust in our banks? more