Fraudulent transaction from my ICICI savings account
ICICI Bank accounts maybe compromised and at risk as someone has done an online transaction of INR 1,99,800 from my ICICI account which I rarely use. I am not used to making debit card or netbanking transactions unless extremely necessary and have been using my Standard Chartered account for this purpose. The ICICI debit card and netbanking facility has not been used since a long time.
I am based in New Delhi and the netbanking transfer has happened in Bangalore to or from Sangeeth Mobiles. Very evidently this is a fraudulent transaction as the person has used the maximum transfer limit permissible in a day..
This clearly highlights the risk all ICICI accounts could be at. I lodged a complaint with the ICICI fraud team immediately after I received the transaction alert so they can stop the payment from being credited to the beneficiary account, to stop the dispatch of any goods purchased and to investigate further.
I have not received proper response or any update from the bank or their customer services despite several calls and mails.
I need my hard earned money to be reversed and credited to my account. Simultaneously we need to ensure that the customer's account security is not compromised even with such big bank chains more
I am based in New Delhi and the netbanking transfer has happened in Bangalore to or from Sangeeth Mobiles. Very evidently this is a fraudulent transaction as the person has used the maximum transfer limit permissible in a day..
This clearly highlights the risk all ICICI accounts could be at. I lodged a complaint with the ICICI fraud team immediately after I received the transaction alert so they can stop the payment from being credited to the beneficiary account, to stop the dispatch of any goods purchased and to investigate further.
I have not received proper response or any update from the bank or their customer services despite several calls and mails.
I need my hard earned money to be reversed and credited to my account. Simultaneously we need to ensure that the customer's account security is not compromised even with such big bank chains more
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Well! The fraudsters who transfer your money into dummy and ghost accounts manage to close that account and flee with hard cash and again open a new account with false identities. They will also obtain a new phone number with fake ID proofs. It was to prevent this very kind of thefts that the government attempted to have wallets, credit cards, bank accounts and phone numbers mandatorily linked with AADHAAR so that such dummy accounts can be weeded out and new accounts cant be created that easily. But the gang of fraudsters happened to convince us that 'privacy' is more important and got that government order rolled back. What's even more funny is that none of the victims of online scams are even filing a counter petition in the court appealing to do away with such ease of generating new phone numbers and dummy accounts. more
Dec 10
We all must keep one thing in mind. In such cases, immediately, put complaint in writing by email as well as sending a letter by fax as well as by registered post. And try to get correct contact details for such complaints. Send to as many contacts as possible. Also, immediately give a copy of letter to your local branch manager with a received signature on copy of the letter from the branch manager.(Do not forget to put date and time of receipt by branch manager on the letter). These documents will help you immensely afterwards in case they do not act and you have the evidence of informing them in time. So chances of getting your hard earned money greatly increases. Proper documentation is very crucial in every aspect of life. But unfortunately, as ignorant as we are , we just inform someone on phone and then remain satisfied. Well, I am also one of them. I have learned this hard way. So , change yourself and ensure proper documentation is done. It is worth the efforts and time. more
Nov 25
This type of frauds are happening mostly to Senior Citizens who are not fully aware of intricasies.When this type of transactions are made normally banks are contacting the account holder from whose account money is being transferred.They should doubly ensure to call specially for Senior Citizens so as to avoid fraudulant transaction. more
Nov 22
With the present day checks & counterchecks in place,there is a very remote possibility of such frauds taking place.However ICICI needs to investigate the cause & plug in the loopholes and voids if any in the security walls of the system.The victim of the fraud also must be compensated if the bank is at fault. more
Nov 19
Please also write to banking ombudsman giving all details including your complaint number andtime of complaint to bank. If your complaint has beenmade within time limits set by RBI and bank has not taken action then bank will need to compensate you. more
Nov 16
