Functioning of the railways
One of the several reasons advanced is that this is a single track. This requires detention of trains at a particular point for crossing over of train coming from opposite direction. This restraint is explained till tracks are doubled. However, this is known to all concerned while charting the journey. Moving out of the first quarter of the 21st century, this is not acceptable perennially.
This indicates a problem in the scheduling of trains. Of course, we are not so particular of the adhering to the schedules of trains. Delay of a few hours in a journey of 24 hours does not matter to us and we accept this delay as routine.
I can appreciate a single track causing delay of crossing over. I can also appreciate that a train reaching its destination and being cleaned up causing delay. What I cannot appreciate is delay, once the train has commenced it journey and being held up at a particular point outside the station.
The other day, I was expecting my friend from Goa to Mumbai by Mangalore-CSMT Superfast Express. Travelling with his handicapped wife, he booked his tickets in anticipation of reaching Mumbai in early hours of the day, 4 AM to be precise, only to avoid crowding of suburban trains.
The train arrived 2 hours behind schedule at Madgaon. It reached Panvel about 4 hours behind schedule. But when it reached CSMT is late by 7 hours behind schedule. Upon enquiry with co-passengers, I was given to understand this delay is routine. In a journey of 24 hours, if a train misses its target by 7 hours, the cause of delay is not beyond human intervention.
My friend described his harrowing experience. Drinking water was short. There was no facility of refreshments. Water in toilets was consumed, thereby rendering toilets un-hygenic. This was bound to happen in a prolonged journey.
What was not expected was as under:
1. Train being detained outside platforms, so that passengers are left completely stranded and isolated, without any support.
2. There was information about the reason of detention, causing anxiety to senior citizens like him in case of a medical emergency.
3. Replenishment of drinking water and food to cover up the delayed running of train was ignored.
4. In a schedule of 8 hours travel, delay of 6 hours is a backhand compliment to a Designer project of India. This happens regularly. Whether this delay is arising out of intentional rivalry of two divisions of railways, i.e. Konkan Railways and the Central Railway is the moot point. This is at the cost of severe inconvenience to the travelling public.
5. When such delays occur regularly, why should the train be named as SUPER-FAST and fare in excess of a passenger train be collected.
6. Knowing fully well that crowding of the railway tracks would be affecting the journey after 4 AM, when majority of up-country arriving from Pune and Nashik, compounding with the suburban traffic, no effort was made to either look after the passenger convenience.
This is sheer and intentional negligence, detrimental to the travelling passenger. more