Good transport in Indian Railways - Root Causes
Kindly review them and share root causes for these issues. We will have a seperate discussion on solutions and the develop a whitepaper on the subject capturing all three.
Goods Transport in Indian Railways – Key Issues
1. The staff is not cooperative
2. No correct rate chart to guide the customers
3. No proper tracking mechanism in terms of present status and delivery timelines
4. Speed of transportation is really slow
5. No clear demarcation in terms of classification of goods transported
6. No proper storage facility for goods before embarkation and disembarkation
7. No proper facilities for cold shipments - perishable goods
8. No point to point services for enhancing the connectivity for commodity products
9. 24x7 booking service not available
10. Many items are mishandled and broken by the porters
11. Goods are stolen many times
12. The staff does not confirm which train will be carrying the goods
13. There is no insurance for goods in transit by train
14. There is no system for recovery of lost goods
15. There is no compensation given for damaged good
16. Time of delivery is not communicated in advance. more