GST : Please Use Surplus Manpower
GST operations are totally online.
What the surplus manpower doing? I may be wrong, but to me, it appears that the said manpower is trying to create problems for GST’s smooth introduction, because they all are not willing to change their working style.
And because all GST operations are online, it becomes necessary for the concerned employee to carry out all the work, using a computer. Now all the employees from earlier taxes and Cess may not be competent to do so. Only those competent could be retained for office work.
All the rest should be converted to field staff, and should be trained for basic GST operations for registering for GST, filing the GST returns and claiming the GST credits.
Once that is done, then all these employees need to go out, find the businessmen and traders, who have one or the other problem, help the trader (free of any cost) in resolving the issue(s), and then move to the next one.
If that is done, slowly the problems shall start disappearing.
I wonder, why there is no such step, even thought of by the department, and what is being done with the surplus staff in all these departments for the taxes and cess, which has been discontinued? more