Help Prioritize Services/Amenities for Budget 2016
With your inputs we will prioritize the list and soon share with our leadership for incorporation.
Services and amenities sought by citizens in Railway Budget 2016-2017
1. More elevators should be installed on the stations to help families with kids and elderly move around easily
2. 24 hours water supply should be ensured to the toilets in stations
3. Waiting rooms should be renovated and brought up to the international standards, even if they are paid
4. More chairs should be installed on the platforms for people to sit
5. Ramps should be constructed to make platforms disable friendly
6. A separate counter should be opened for ticket cancellations
7. Railways should start a dedicated complaint redressal department
8. A 24 hour centralized passenger grievance helpline should be started to take complaints from across the country
9. Quality of food served in trains and on stations should be improved
10. Package and pilgrimage tours division should be strengthened
11. The freight system should be modernized and online parcel bookings should be started
12. Alarm or help button system to be introduced in every section of the compartment to increase safety of women
13. Online booking of retiring rooms should be made easy
14. Vending machines should be installed for platform tickets and for short distance travel where reservation is not required
15. Free wifi internet should be made available on stations
16. The cleaning services on stations should be outsourced to local vendors
17. More CCTV cameras should be installed on the stations to improve safety vigilance
18. Several counters/metal detectors should be installed for a quick security check
19. Wheelchairs should be made available on stations to assist the handicap
20. Emergency medical assistance should be made available on stations
21. Mobile/laptop charger points and emergency telephone booths should be installed on the platforms
22. The coolie system should be made transparent, hassle-free and fair
23. Some discount should be given to the RAC ticket holders
24. The quality if linen provided in the trains should be improved
25. Rail passes could be introduced for tourists. more