How we can make railways price rise justified.
I believe that we can justify this increase by making our railway officers/staff responsible.
The very simple way of doing it is to Provide all the helpline numbers including central railways ministry on the ticket itself.
Most of the commuter does not even know that in each and every coach there is a coach conductor and he/she is responsible for maintaining all facilities in that coach.
we can start a better service by providing direct helpline numbers. The benefit of this is
a) All of the railways staff will have a sense of responsibility.
b) They know that all the calls are monitored and he/she can be asked of clarification anytime.
Thanks
Manish jha more