I got a medicinal tablet in my food delivery from Zomato
I orderd from Slice of Italy Noida through Zomato services on 27th April 2019. I got a medicinal tablet in the pasta i got.
I went to zomato customer service for help as i was terribly afraid since i almost consumed the whole food without knowing the presence of a medicine in the that.
The agent said they contacted the restaurent and they are sending a replacement and they cannot give a refund. I was concerned about my health rather than money as i almost ate a food with an unknown medicine. I thought Zomato would take some actions against this. They merely ignored.
I could have died if that medicine gave me any sideeffects. This kind of treatment is unacceptable from a delivery comapny like Zomato. They should atleast be sure about the quality of food they are dealing with rather that dumping any kind of food to their customers.
I have raised a complaint with food and safety department too. Not sure what actions are they gonna take.
If any one of you can share what i have to do in this case as i am experiencing such a problem first time. more
I went to zomato customer service for help as i was terribly afraid since i almost consumed the whole food without knowing the presence of a medicine in the that.
The agent said they contacted the restaurent and they are sending a replacement and they cannot give a refund. I was concerned about my health rather than money as i almost ate a food with an unknown medicine. I thought Zomato would take some actions against this. They merely ignored.
I could have died if that medicine gave me any sideeffects. This kind of treatment is unacceptable from a delivery comapny like Zomato. They should atleast be sure about the quality of food they are dealing with rather that dumping any kind of food to their customers.
I have raised a complaint with food and safety department too. Not sure what actions are they gonna take.
If any one of you can share what i have to do in this case as i am experiencing such a problem first time. more
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This has nothing to do with Zomato, it can happen to you even if you are eating at a restaurant. As suggested by Mr Muthusamy please immediately get the medicine investigated, you need to know what you have eaten! more
Apr 29
you store the medicine in sealed cover and send for laboratory investigation. simultaneously approach 'consumer forum' in your district along with all records & complaints. more
Apr 29
This is very shocking. People will loose faith not only on Zomato, but also on all other food suppliers. more
Apr 29
