I was swindled of Rs. 9000/- by NIIT

Please find below a mail related to a prometric voucher that I have purchased from NIIT Salt Lake.

I have purchased this voucher on 06/06/2014. Receipt no. 1107915000155.

However, when I went to appear for the exam at a prometric center, I was informed that the voucher has already being redeemed.

Thereafter, I contacted the NIIT Salt Lake center for the same and submitted a written application.

After repeated follow-ups, I was informed, that the voucher has been redeemed in August 2014.

Since the voucher has being redeemed after it has been sold to me, NIIT has totally shifted the blame on me declining any help whatsoever.

I am agonized by the entire experience.

I have paid an amount of Rs. 9047/-. And it is totally wasted according to NIIT.

I am not prepared to spend for a fresh voucher. (which can also be redeemed and my money can also get wasted again).

Please look into the matter and provide me with a quick solution.

Else I will be forced to take the matter to consumer court for harassment and fraudulent activities of NIIT.

Note: The person at the centre Mr. Subhradip as behaved very badly with me. He gave me a wrong customer care id. After repeated follow-ups for the past 2 months now he declined to even talk to me. more  

View all 31 comments Below 31 comments
Pl. complain the NATIONAL CONSUMER HELPLINE 1800 11 4000 and get registration , take advice from NCH and do accordingly . If no result , file case to the District Forum for compensation . more  
IMMEDIATELY COMPLAIN TO WEST BENGAL GOVT. CONSUMER HELPLINE more  
There are 3 points to be examined. 1. Purchased this voucher on 06/06/2014. Receipt no. 1107915000155. 2. I went to appear for the exam at a prometric center, I was informed that the voucher has already being redeemed. On what day did you go to the center for the examination? This is very important. 3. I was informed, that the voucher has been redeemed in August 2014. The questions now are : On what date did you appear for the examination at the prometric center? On what date was the voucher was redeemed? Unless these are clarified, it is very difficult to prove anything. So please update all this before proceeding against the NIIT center. more  
Ram Prasath is right for emailing a formal notice to the institution and then proceeding to the consumer forum with complaint (2 or 3 copies) with email notice if there is no posittive response from the institute more  
you can file complain in consumer forum more  
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