Improving District Administration - Inputs on Solutions
Below are the Root Causes as listed by you for the current state of District Administration in India.
Please review them and give specific solutions that must be implemented to improve District Administration.
It is critical that a new, transparent model for this is implemented to improve things on ground in India and drive success of many Central Govt programs.
We look forward to your inputs.
State of District Administration- Root Causes
1. The district departments have limited computerization
2. There is a nexus between all employees for asking bribes
3. District department employees have a lot of authority vested in them
4. Many employees help agents so that they could get indirect bribes
5. The employees have high level of job security
6. District departments have no sense of citizen/customer service
7. District administration employees are not trained in customer service/communication skills
8. Cleanliness of surroundings is not a priority for them
9. The number of people visiting these departments is quite high
10. District courts keep allow dates to be pushed forward on petty grounds
11. District courts have too many holidays
12. There is not enough staff in the courts
13. District administration employees think that they do not get enough money to work hard
14. The general perception is that one should find a job in the district administration to live life peacefully and make money in bribes
15. There are no defined timelines for completion of work
16. The sub-registrar’s office mostly does not have correct information about land records
17. The annual appraisals of the employees are not performance based more