Improving Railways Reservation Systems – Solutions
Dear Friends,
Based on your comments, below is a summary of the key inputs for Solutions to improve the Railways Reservation System.
If there are any additional points that you have, kindly post them as comments. We will then summarize the Issues, Root causes and Solutions in a whitepaper for submission to the Railways Ministry.
We greatly appreciate your engagement to Make Railways Better and going through this structured process to provide ideas and suggestions.
Thanks,
Rajendra Pratap Gupta
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Improving railways reservation system – solutions
1. IRCTC website should be updated with the latest technology
2. Number of seats in the tatkal quota should be increased
3. People should be able to select seats graphically like in airlines
4. The refund process should be made quicker
5. More ticket windows should be opened on the stations to disperse the crowd
6. Tickets issued in current should have seat numbers assigned to them
7. Platform tickets should also be available online
8. A mobile app for ticket booking should be developed
9. Automatic ticket vending machines should be installed on stations
10. A special preference needs to be given to sick, handicapped and senior citizens in seat allotment
11. VIP and employee quota should be reduced
12. There should be a refund system for tatkal tickets also
13. Ticketing agent system should be abolished
14. Corruption in the system should be cleaned off
15. Post offices should be used to sell railway tickets more
Based on your comments, below is a summary of the key inputs for Solutions to improve the Railways Reservation System.
If there are any additional points that you have, kindly post them as comments. We will then summarize the Issues, Root causes and Solutions in a whitepaper for submission to the Railways Ministry.
We greatly appreciate your engagement to Make Railways Better and going through this structured process to provide ideas and suggestions.
Thanks,
Rajendra Pratap Gupta
--------------------------------------------------------------------------------------------------------------------------------
Improving railways reservation system – solutions
1. IRCTC website should be updated with the latest technology
2. Number of seats in the tatkal quota should be increased
3. People should be able to select seats graphically like in airlines
4. The refund process should be made quicker
5. More ticket windows should be opened on the stations to disperse the crowd
6. Tickets issued in current should have seat numbers assigned to them
7. Platform tickets should also be available online
8. A mobile app for ticket booking should be developed
9. Automatic ticket vending machines should be installed on stations
10. A special preference needs to be given to sick, handicapped and senior citizens in seat allotment
11. VIP and employee quota should be reduced
12. There should be a refund system for tatkal tickets also
13. Ticketing agent system should be abolished
14. Corruption in the system should be cleaned off
15. Post offices should be used to sell railway tickets more
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View all 286 comments Below 286 comments
Improving Railways Reservation Systems – Solutions All these solutions if implemented will go a long way to solve most of problems of Railway Reservation System. more
Mar 21
reduce VIP quota. no VIP quota should be in 3rd AC and slipper class. because VIP doesnt travel through train now. it is getting misused more
Mar 19
advance booking time should be reduced to 60 days. nobody plans his ticket in that much advance. if he does, chances of cancellation increases. more
Mar 19
