IRCTC must do better
IRCTC’s Market Cap is Around ₹64,000 Crore
Takes ₹20/30 Convenience Fee for Booking
Cancellation Charges (₹60/Upto 50% of Ticket)
Still App Crashes Often, Fails During Tatkaal
Their Website Has Irritating Ads All Around
Classic Example of Shamelessness, Do Better more
Takes ₹20/30 Convenience Fee for Booking
Cancellation Charges (₹60/Upto 50% of Ticket)
Still App Crashes Often, Fails During Tatkaal
Their Website Has Irritating Ads All Around
Classic Example of Shamelessness, Do Better more
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View all 6 comments Below 6 comments
Ad are a Curse to the system everywhere , Do that do any goods or awairness to that User? .NEVER , Must find a way to stop distraction , confusion, wrong feeding leads to illegal activities . Govt must do , not only in Railway But every where who are in use the System . more
1 h ago
If known @ what to do there will be construcyive criticism. Tday money is not an issue. But for paying, the facility shall be there. When number of customer login the sever takes time to respond. That should be resolved. Once the payment is done, with IRCTC site showing the ticket availabilty, one get dissapointed the booking is shown with wait list. However it booked through travel agents one get confirmed ticket. The improvement must be game changing one and at micro level, after having feedback and complints in large numbers more
2 h ago
Criticism is healthy when constructive, but constant negativity without solutions only undermines progress. more
2 h ago
There is a gst on convenience fee as well😶 And they must be giving a huge dividend to the govt, like most public sector which serve the govt more than the public. The site maintenance should be given to a reliable IT company, and not to those who already have a reputation of poor quality citizen centric govt sites. Yes, profits are required, but not at the cost of citizen services. As for the railways, tatkal can be removed. Anyone who wants to go somewhere in an emergency, will find a way in today's mode of travels. And yes, remove all quotas. All the above to be added to general tickets. more
3 h ago
