IRCTC ONLINE TICKETING: NEW FEATURES – HELP NEEDED. :
However, why does IRCTC take a "beat around the bush" approach? Offering three times the refund amount while suggesting an upgrade seems counterintuitive. Wouldn't this lead to financial losses for them?
Another feature we noticed is a message displayed when 256 tickets are available, stating: "Get a full refund for cancellation at ₹95 per ticket." This raises questions—what exactly does this refund at ₹95 per ticket mean? Is this a service charge for the refund, or something else?
Can anyone clarify how these features work? more