Is it not a unfair trade practice by EVOK, Crown Interiorz, Faridabad
EVOK is also resorting to unfair trade practice. I had a chance of visiting the store yesterday at Faridabad. The sales boy had stated a discount of 15% on MRP on some particular item. However, at the billing counter, the cashier did not account for the offered discount. This was noticed only after payment of money by credit card and the issue was raised. The cashier confirmed from the sales boy as to whether 15% discount was offered. The sales man confirmed and despite that the cashier did not corrected the bill. The cashier was asked to share the email id of the concerned senior official so that the issue is raised appropriately. The cashier refused to share the email id. Having no other option where you are accompanied with your spouse, a feedback form was filled up and dropped in the drop box. Lets wait if there is any impact of the feedback form or it is just a show-off business to befool the customers. I will definitely update if there is any ethical handling of the issue.
In my view the behavior of EVOK is in no way better than any any tom beacon and harry business man. If the EVOK has any sense of fair business practice, it may consider refunding the extra money charged. Incidentally one of the customer also informed to me that the customer did not send any service man to service the bed purchased from them and having hydraulic problem with the box cover lift. more
In my view the behavior of EVOK is in no way better than any any tom beacon and harry business man. If the EVOK has any sense of fair business practice, it may consider refunding the extra money charged. Incidentally one of the customer also informed to me that the customer did not send any service man to service the bed purchased from them and having hydraulic problem with the box cover lift. more
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I have had a similar experience at the Nokia Store in MGF Metropolitan Gurgaon. I went to see Nokia Lumia 620 and thought will buy it on flipkart as the price was much lower. On discussion the salesman told me that he would give it to me for the same price so I agreed on buying it. After opening the box of the new phone and putting my sim in it when he gave me the bill it was still 3500/- more than what it was on flipkart and I had to pay as the bill had been made . Please do not buy anything perticularly from this Nokia store . They are absolute liars and cheats. more
Feb 09
Dear Sh. Satya Pal Ji, Consumer Forum would definitely of help here. However, consumer forum should be a last option as I believe to discipline the business houses. I have already initiated action against EVOK for out of court redressal. I am quite hopeful the EVOK would rise over the unethical business practices and refund the extra charges else I would be compelled to next level of action. Meanwhile I request consumer community to be vigilant. Recently Aditya Birla group has also been found adapting to unethical business practices and would expose that also shortly. more
Feb 09
