Issues with ATMs - Inputs on Solutions
Below are some of the key ATM issues as identified by you. Kindly review them and suggest specific solutions that must be implemented by the Govt and Banks to improve ATM experience for customers.
We look forward to your inputs!
Key ATM Issues faced by citizens
1. ATMs are many times found out of order
2. The machine at times dispenses Rs. 100 notes when one needs Rs.1000 notes
3. There is a limit on the usage of ATM cards to withdraw money in one day
4. Banks charge the customers if they use a ‘non-home bank’ ATM for more than 3 times in a month
5. The availability of ATMs in some parts is very poor
6. In the hilly areas, ATMs are mostly in non-working conditions
7. Many ATMs have no security guards
8. The automatic door lock mechanism does not work in most of the ATMs making it a safety concern for the users, especially at nights
9. The buttons on the ATM machines do not work smoothly
10. Many times the ATM does not dispense cash but balance is deducted from the account
11. The ATMs of almost all nationalized banks do not dispense Rs.100 notes, making it a hassle for the customers
12. When the ATM is out of cash it seldom depicts the same. more
We look forward to your inputs!
Key ATM Issues faced by citizens
1. ATMs are many times found out of order
2. The machine at times dispenses Rs. 100 notes when one needs Rs.1000 notes
3. There is a limit on the usage of ATM cards to withdraw money in one day
4. Banks charge the customers if they use a ‘non-home bank’ ATM for more than 3 times in a month
5. The availability of ATMs in some parts is very poor
6. In the hilly areas, ATMs are mostly in non-working conditions
7. Many ATMs have no security guards
8. The automatic door lock mechanism does not work in most of the ATMs making it a safety concern for the users, especially at nights
9. The buttons on the ATM machines do not work smoothly
10. Many times the ATM does not dispense cash but balance is deducted from the account
11. The ATMs of almost all nationalized banks do not dispense Rs.100 notes, making it a hassle for the customers
12. When the ATM is out of cash it seldom depicts the same. more
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The inefficiency of our banking system regarding ATMs are once a acct is debited for lack of cash next with in 24 hours it should be recredited to the account .as in other countries.It takes long to get your act regularised. Once a transaction is cancelled after using once the rectification is taking along time ,that too after giving a letter requesting for recreditting. These small things go along way that we have matured as democracy. more
Jul 27
All the problem are genuine problem faced by each of us and can be solved ,if the banks take the problem as a problem seriously. They should pay the penalty to the customer for any inconvenience caused to the consumer as they are taking annual charges for the service provided to the consumer. more
May 15
Be aware, On 10/05/2016 from Axis bank kiosk used my Kotak ATM card to draw ₹10000/=.but to my shock I found 20 notes in which 19 nos. ₹500/=&in the middle one₹100 /=. Though I complained at both banks by verbally and posting Email yet to be resolved. . more
May 15
EXACTLY. SIMULTANEOUSLY WHY CHARGING ANNUAL FEES BECAUSE BANKS EMPLOYEES GETTING LESS BURDON TO SERVE ACCOUNT HOLDERS.EVERY ACCOUNT HOLDER SERVING THEMSELVES THRO ATM . PASSBOOK PRINTS . DEPOSITTING CASH . EMPLOYEES ARE WORKING WITH LESS LIABILITIES THEN WHY SHOULD PAYS ATM ANNUAL CHARGES. more
May 15
