Issues with food in Railways
Main drawbacks in Railway foods are
Cleanliness
Taste(quality)
Menu
Quantity
Service
Cleanliness
The place,where food is prepared, packed and served are far from satisfactory. This is because, Railways do not attach any importance to hygiene to be followed in preparation, type of dress, vessels to be used and standard to be followed by caterers.
The transport of food to the coaches is equally bad. Plates are kept stacked near toilets,where water from wash basin splash,wastes are thrown and sick people also stand some times.
Taste(Quality)
Long distance trains like GT, Tamil Nadu, Andhra, Karnataka express trains cover number of states and carry passengers of different States.
Unlike foreign countries, in India the
Tastes widely differ and Railways serving one type of taste to passengers results in wasting the food or passengers not ordering food. It will be therefore necessary, to cater to the taste of each region.
It is suggested that instead of one type Thali or even different types, as in hotel, different dishes individually priced and a Menu Card to choose, be made and passengers can individually order the items of his choice. For e.g. chappati/parotta,
Nan, curd rice sambar rice, veg pulav, veg curry etc are separately offered,hey can select items of their taste. Similarly for Non Veg.
Service
Railway staff/caterers have to be given training in public relations.
At the end of the journey supervisor has to collect feedback from passengers and also must carry complaint/ suggestion book. more
Cleanliness
Taste(quality)
Menu
Quantity
Service
Cleanliness
The place,where food is prepared, packed and served are far from satisfactory. This is because, Railways do not attach any importance to hygiene to be followed in preparation, type of dress, vessels to be used and standard to be followed by caterers.
The transport of food to the coaches is equally bad. Plates are kept stacked near toilets,where water from wash basin splash,wastes are thrown and sick people also stand some times.
Taste(Quality)
Long distance trains like GT, Tamil Nadu, Andhra, Karnataka express trains cover number of states and carry passengers of different States.
Unlike foreign countries, in India the
Tastes widely differ and Railways serving one type of taste to passengers results in wasting the food or passengers not ordering food. It will be therefore necessary, to cater to the taste of each region.
It is suggested that instead of one type Thali or even different types, as in hotel, different dishes individually priced and a Menu Card to choose, be made and passengers can individually order the items of his choice. For e.g. chappati/parotta,
Nan, curd rice sambar rice, veg pulav, veg curry etc are separately offered,hey can select items of their taste. Similarly for Non Veg.
Service
Railway staff/caterers have to be given training in public relations.
At the end of the journey supervisor has to collect feedback from passengers and also must carry complaint/ suggestion book. more
Viewed by 12
In India speed of our trains are slower than many countries. So food is very essential part of a journey. Giving contracts to big brand of packaged food won't solve problems. It will be another dull affair in a monotonous travel. To spice up travel-by-train, engage small but popular regional caterers in a defined cluster of trains across the country. They will bring variety, increase employment opportunities for their regions, have Indians taste wonderful cuisines of this wonderous land. For travelers with limited means the railways can have an option of a standard eco-meal with regional flavours. We should not forget that even a poor has the right to come out of their dull moments. more
Aug 17
SOLUTIONS FOR TTE CORRUPTION AND DISCRETIONS 1.PASSEMGERS SHOULD BE MADE AWARE OF THE RESERVATION QUOTAS AND HOW THE ALLOTTMENT IS DONE. 2. UPDATION OF WAIT LISTED PASSENGERS SHOULD BE DONE ON DAILY BASIS, NOT TO RELEASE EVERY SEAT AT THE FAG END. 3.TTES SHOULD BE PASSENGER FRIENDLY AND TRY TO HELP THE PASSENGERS. 4.TTES SHOULDNOT BE ALLOWE TO RELEASE THE RESERVED SEATS WHICH GO EMPTY AT HIS DISCRETION BY BRIBES. 5 RAILWAYS SHOULD HAVE THE ANTI CORRUPTION SQUAD AVAILABLE IN EVERY TRAIN AND RELIGIOUSLY EXAMINE THE ALLOCATION OF BERTS BY TTES. more
Aug 17
Issues with food in Railways 1.Timely order taking and delivery. 2.Taste and quality.3 3.Hygenic handling 4.justfiable cost. more
Aug 17
