Key Railway Issues affecting citizens - Inputs on Solutions
Dear Friends,
It is great to see many more members join our Make Railways Better Circle. We are 6000+ already.
Please review the Key Issues and their Root Causes outlined below and identify specific solutions that can be submitted to the Railway Ministry for implementation.
Key Railway issues commonly affect Citizens:
1. Lack of cleanliness of coaches/ stations/ toilets
2. Unhygienic Food
3. Difficult online/offline ticket booking systems
4. Lack of safety on tracks – accidents happen far too often
5. Corruption and discretion with TTE
6. Lack of timeliness of trains
7. Crowding of stations/platforms by people without travel and platform tickets
Key Root Causes for the above Railway issues:
1. Railways has become too large an organization to be managed by the government
2. Standards set for the railway employees to follow are very low
3. Infrastructure is not strong enough
4. No training and development programs – employees still belong to the old school of thoughts
5. The sense of cleanliness/ hygiene among the general public is missing
6. The stations/platforms cater to huge numbers and hence become tough to manage
7. No thorough quality checks on the pantry car
8. Modern safety/ communication equipment are missing which lead to fatal accidents. Too Much dependency on human feedback
9. Too much power vested with the TTE’s. Encouragement is also given by general public
10. Condition of the tracks is not in the prime state
11. A lot of people who are not even traveling are present on the platforms
12 Ticket windows to Customer ratio is very low
13 The online ticketing system is slow and outdated
14 Railways is still considered to be ‘cheap’ mode of transport and hence not much consideration is given to passenger comfort on the stations and inside the train
15 Lack of accountability of cleaning staff, faulty/negligent auditing system
16 Absence of credible grievance redressal mechanism
17 Touts make the ticket situation worse
18 Corruption in a large percentage of Railway contracts (Equipment Supply, Catering, Cleaning, etc) leads to poor product/service quality
19 Passengers pull the emergency ‘stop’ chain without a valid reason.
We look forward to inputs on specific implementable solutions from you that can be submitted to Railway Ministry for action.
Thanks,
Rajendra Patap Gupta
Bharatiya Janata Party more
It is great to see many more members join our Make Railways Better Circle. We are 6000+ already.
Please review the Key Issues and their Root Causes outlined below and identify specific solutions that can be submitted to the Railway Ministry for implementation.
Key Railway issues commonly affect Citizens:
1. Lack of cleanliness of coaches/ stations/ toilets
2. Unhygienic Food
3. Difficult online/offline ticket booking systems
4. Lack of safety on tracks – accidents happen far too often
5. Corruption and discretion with TTE
6. Lack of timeliness of trains
7. Crowding of stations/platforms by people without travel and platform tickets
Key Root Causes for the above Railway issues:
1. Railways has become too large an organization to be managed by the government
2. Standards set for the railway employees to follow are very low
3. Infrastructure is not strong enough
4. No training and development programs – employees still belong to the old school of thoughts
5. The sense of cleanliness/ hygiene among the general public is missing
6. The stations/platforms cater to huge numbers and hence become tough to manage
7. No thorough quality checks on the pantry car
8. Modern safety/ communication equipment are missing which lead to fatal accidents. Too Much dependency on human feedback
9. Too much power vested with the TTE’s. Encouragement is also given by general public
10. Condition of the tracks is not in the prime state
11. A lot of people who are not even traveling are present on the platforms
12 Ticket windows to Customer ratio is very low
13 The online ticketing system is slow and outdated
14 Railways is still considered to be ‘cheap’ mode of transport and hence not much consideration is given to passenger comfort on the stations and inside the train
15 Lack of accountability of cleaning staff, faulty/negligent auditing system
16 Absence of credible grievance redressal mechanism
17 Touts make the ticket situation worse
18 Corruption in a large percentage of Railway contracts (Equipment Supply, Catering, Cleaning, etc) leads to poor product/service quality
19 Passengers pull the emergency ‘stop’ chain without a valid reason.
We look forward to inputs on specific implementable solutions from you that can be submitted to Railway Ministry for action.
Thanks,
Rajendra Patap Gupta
Bharatiya Janata Party more
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Jan 17
Hii...!!! Just go through following problems and solutions as well. 1. Unauthorized passenger entry: It is not only with the passenger without ticket, it is also associated with passenger coming too early to board the train. Why don't railway check the boarding time each passenger coming to board the train. Don't allow anyone prior to departure of two hours. Also now we have open end platform, better make it close end plat forms. Unauthorized persons not coming through main gate they are taking this open route to enter. more
Aug 06
Even though I voted for for better safety on Track systems as ist priority but I welcome Cleaniness of trains and platforms as ist priority as we have to give respect to the openion of the majority as our system runs on majority.However implementation is very important and once it is started implementation and it is nothing like that and all of us will be more happy and it will be a motivation for members of Local Circles and Circles for RAILWAYS being the ist issue. G.K.Naidu, Hyderabad more
Aug 02
we traveled from vasco to bangalore they cleaned toilets and the passage of the train at Hubli Station with phenol solution It was good more
Aug 02
