LC - excellent work on Consumer bill
Full credit to Consumer Affairs Ministry, LocalCircles and members who regularly raise consumer issues.
This is big policy amendment. It brings Class Action Lawsuits to India which is a big consumer empowerment feature.
If now a RO machine is not working and one consumer report the issue can be taken up by the regulators after doing a quick survey on the issues and the moment 30-40 consumers are there a class action suit can be filed.
As ministry makes rules for class action suits we should discuss and provide inputs such that it becomes a major tool that works in favour if the consumer.
Pls share ur thoughts all members more