Looting & Monopolistic working of DTH service providers.
Dear Sir,
I want to draw attention that almost all DTH service providers are looting their customers and adopting monopolistic tactics. The very purpose of payment per channel is defeated since these service providers are giving channels with base packs only. No sooner the validity of your recharge is exhausted they will stop all the channels even free channels. Sometimes altough payments made through online using mobile apps but not being reflected at their end and by the time it is visible to them they will stopp all the channels. At least free channels that too DD channels should not be stopped by these DTH service providers.
My second suggestion is that necessity of taking base pack should be abolished and the customers should be given liberty to watch the channels they want to see.
Lastly I'd request Govt. of India to introduce portability in DTH sector also so that if one service provider is not giving satisfactory services then the customer has the choice to switch to other service provider, in turn this will lead to competition amongst DTH service providers and compel them to improve their services to be able to remain in the business as we have seen in mobile network sector.
Thanks,
Pramod Kumar more
I want to draw attention that almost all DTH service providers are looting their customers and adopting monopolistic tactics. The very purpose of payment per channel is defeated since these service providers are giving channels with base packs only. No sooner the validity of your recharge is exhausted they will stop all the channels even free channels. Sometimes altough payments made through online using mobile apps but not being reflected at their end and by the time it is visible to them they will stopp all the channels. At least free channels that too DD channels should not be stopped by these DTH service providers.
My second suggestion is that necessity of taking base pack should be abolished and the customers should be given liberty to watch the channels they want to see.
Lastly I'd request Govt. of India to introduce portability in DTH sector also so that if one service provider is not giving satisfactory services then the customer has the choice to switch to other service provider, in turn this will lead to competition amongst DTH service providers and compel them to improve their services to be able to remain in the business as we have seen in mobile network sector.
Thanks,
Pramod Kumar more
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