MALPRACTICE BY MTS COMPANY

Please don't ignore it. Put a case in the police station or consumer court, whichever one allows you to do it & take a copy of the complaint with their stamp. About a year back, MTNL put a huge amount on our bill on our home residential phone. The amount was for international calls. When my brother personally went to their office & informed them that we don't even have the facility for international calls, they told my brother to ignore the letter & the bill. No matter how much my brother fought, the kept forwarding the amount to the consequent bills. Luckily my brother managed to get a phone no of a politician & rang him up several times till the amount got removed. He got a letter stating that the amount has been removed but no apology or anything stating that it was done by error. Another person from our society had temporarily closed the phone after giving in writing because his familiy went abroad for 6 months. When he came back he got a huge bill with another no. Since he shouted at MTNL personnel, they added interest charges & penalties to the next bill amount it to Rs 75 lakhs. He cut off the phone connection & they told him that anytime in future if he wants a residential connection, he will first have to pay Rs 75 lakhs & only then he will get a residential connection. By telling you to ignore it they are buying time. This question also comes in the argument that if the person thinks that the amount is wrong why did he not file a complaint, which weakens your case. It happened with me in LIC, who told me a pack of lies & told me to wait till the end of the month to receive my amount. Hence, file a case in consumer court or police station. I have to pay a lawyer for LIC now, since I did not respond in time. more  

I had similar case with Airtel. I had kept all papers of receipt of handing over the instrument, Bill payment, emails requesting to disconnect my connection, last bill payment receipt etc. When I got legal notice, I went to their local office with all papers. This brought down them to apologize. I insisted for a written letter from them stating that notice sent was an error from their part and no amount is due from my side to them. That letter is still with me, though the case is quite old. So maintaining proper records some time helps. more  

When the notice does not relate to the number already surrendered, you need to ensure that the number listed in the notice does not pertain to you. May be the company might have sent a wrong notice inadvertently. Please return the same with the fact that the number is not owned by you. If you still continue to receive the notices, please send them a notice for mental agony. This notice may go by speed post. more  

Approach police and provide details of the concerned person liable to pay the same. -------------------------------------------- On Fri, 2/6/17, PRALAY BHATTACHARYYA wrote: Subject: New post "MALPRACTICE BY MTS COMPAN..." in [Legal Advise and Matters] To: bhujangamrai@yahoo.co.in Date: Friday, 2 June, 2017, 12:30 AM --- REPLY ABOVE THIS LINE TO POST A COMMENT- Find this email inappropriate - Unsubscribe LocalCircles is now available on iOS and Android. PRALAY BHATTACHARYYA PRALAY BHATTACHARYYA posted a message in "Legal Advise and Matters". Subject: MALPRACTICE BY MTS COMPANY. I took mobile connection from MTS in the year 2012 and subsequently surrendered in the November 2015 with the full payment of last bill. To my utter surprise one fine morning (Sept.16) they send me notice to clear the last bill amount or face the legal action. Here I have noticed that the mentioned Mobile No. and Account no. is not matching with my surrendered one. Immediately I replied and warned them not to send this type of fabricated notice. They stopped sending further. But Recently they are again sending the same notice on daily basis to my mail account and also more... Reply Reply to this email to post a comment. If you believe that this post is inappropriate for this Circle, report it. This email was sent to bhujangamrai@yahoo.co.in. If you don't want to receive emails from LocalCircles in future, please Unsubscribe. LocalCircles, Inc., 1556 Halford Ave., Suite 290, Santa Clara, CA USA 95051. 2413, 4th Floor, Tower 2, Express Trade Towers 2, Sector 132, Noida, 201301.Privacy Policy. more  

I too have a very bad experience as the said Company in question is still sending mails & SMSes asking me to pay a certain amount of the so called bill for purportedly using the post paid data card after converting the original post paid after giving my request to Pre-paid category against the acknowledgement of Company's representative in of their erstwhile retail outlets. I had taken a Post paid data card on 31/01/2014 under the special offer publicised by the said Company which was FREE for a period of 3 months from 0/02/2014 (upto 30/04/2014). Well before the due date, ie., on 26/04/2014, I went to the company's retail outlet in Chennai, and requested for conversion to pre-paid category on the expiry of the free offer period. As requested by the representative a gave a letter requesting for change to pre-paid category. As the said was immediately uploaded in their systems, I received two SMSes from the Service provider, one an acknowledgement and the other one my feed back on their service. I am still HOLDING both the messages and it can be produced by me anytime. Meanwhile, oblivious of all these two messages the Company raised a bill for May 2014 demanding payment from me which I have NOT done till today. Immediately after the receipt of the so called bill in question, I have sent a reply givng my reasons clearly for not making the payment as the data card had already been converted from Post paid to Pre paid on 27/04/2014 itself well before the last date (30/04/2014). Whent the Company has taken action on my request for conversion to the pre-paid mode based on my request letter, I don't understand how the Company has raised a so called bill and has been after me seeking payment of the same. After delay, I received a reply from the Company asking me to pay the amount immediately as otherwise I would be hauled up before the Consumer Court in Delhi. I was getting a number of reminders from different from different persons claiming to be from the Company (both males & females). This telephonic reminders went on for a long time and when I told them all such calls were being recorded by me, it came down over time and stopped completely in the year 2015. Then, started harassment from the Company issuing Legal Notices from Advocates. As I did NOT respond to any of these notices, I started getting calls claiming from Consumer Court Delhi stating that the papers were ready for filing a case against me in the consumer court Delhi. My response to all these calls was "whether you are aware of the full background of my case & if so please let me know the details thereof". But immediately after my response, the lines were being disconnected deliberately. Now, for the past few months I am being called to the Lok Adalat in Chennai to settle the so called dues. As I could NOT present before the Lok Adalat on the appointed date, I sent messages seeking postponement & getting a new date, which I Have NOT received till today. Above all this, I had paid a sum of Rs.250.00 to the said representative on 26th April 2014 for topping up my pre paid connection by Rs.249.00 which was prevalent on the said date. However, I do NOT know what happened to the sum of Rs.250.00 paid by me nor I got any communication as regards the topping up of my pre paid connection ( well before the offer ended). The reply sent by the Company in the year 2014 is NOT satisfactory & it does NOT speak about the sum of Rs.250.00 paid by me. Repeatedly the Company & its so called Advocates have been issuing Advocate Notices without sending a detailed & comprehensive reply for my letter. That is where the matter stands. If I continue to get such notices in future, I( am contemplating to approach the Commissioner of Police seeking relief from such action by the Company. It can be seen that the Company without understanding the status of the cases has been sending Notices seeking payment of the bill amount. In the recent past the Company has been sending messages asking me to pay 50% of the bill amount as a one-time offer. My stand is when I am in receipt of Clear acknowledgement regarding the request submitted by me well before the due date of the offer I need not pay any amount & on the other hand the Company has to pay me back Rs.250.00 plus interest @ 12% from 26/04/2014 until the date of payment in full settlement of the amount paid by me in cash on 26/04/2014 to the Company's representative. I have the full details of the representative in question including his email id. I am extremely sorry to post a big note on the issue. I seek members' views on the issue. Please excuse me for the rather long post. more