MANAGEMENT OF RUSH IN OPDs OF GOVT. HOISPITALS
I WOULD LIKE TO POINT OUT FEW POINTS TO IMPROVE THE HEALTH SERVICES PROVIDED BY THE GOVERNMENT HOSPITALS AND HEALTH CENTERS.
THERE IS BIG CHAOS AT OPD REGISTRATION COUNTERS AND SICK PATIENTS HAVE TO STAND FOR LONG HOURS IN CROWDED QUEUES GETTING ADDITIONAL INFECTIONS. THIS NEEDS TO BE ADDRESSED URGENTLY TO HELP THE HOSPITALS TO PROVIDE BETTER SERVICES.
A. THE PRIMARY HEALTH CENTERS LOCATED IN THE LOCAL AREAS SHOULD BE STRENGTHENED, TO ENABLE A COMMON MAN GET HEALTH CARE AND ADVICE AT FIRST INSTANT. MOST PATIENTS GO TO HOSPITALS WHEN THE DISEASE IS AGGRAVATED DUE TO LATE START OF TREATMENT. THIS EFFORT WILL REDUCE UNNECESSARY RUSH IN HOSPITALS.
B. BEFORE SENDING FOR REGISTRATION, THE PATIENTS MUST BE SEGREGATED IN TO SERIOUS PATIENTS NEEDING URGENT IMMEDIATE TREATMENT AND INTO THOSE WHO CAN WAIT. SERIOUS PATIENTS SHOULD BE RUSHED FOR MEDICAL ADVICE AND TREATMENT AND NON SERIOUS ONES MAY BE ASKED TO GET REGISTERED UP TO A NUMBER THE DOCTOR CAN COMFORTABLY MANAGE. THE REMAINING PATIENTS SHOULD BE GIVEN A FIRM APPOINTMENT FOR THE DAY CONVENIENT TO THEM. REVISITS MAY ALSO BE PERMITTED THROUGH APPOINTMENT, UNLESS THERE IS AN EMERGENCY. A SEPARATE DOCTOR OR TEAM OF DOCTORS SHOULD BE DESIGNATED TO SEE THE APPOINTMENT PATIENTS.
C. MOVEMENT OF TOUTS IN THE HOSPITALS SHOULD BE CHECKED AND MADE PUNISHABLE.
D. ON SATURDAYS, SUNDAYS AND HOLIDAYS MOST DOCTORS ARE NOT AVAILABLE AND EVEN THE EMERGENCY SERVICES ARE HANDLED BY INTERNS. SOME ARRANGEMENT SHOULD BE MADE TO ENSURE THAT SENIORS ARE AVAILABLE FOR CONSULTATION FOR THE EMERGENCIES AND ACCIDENT PATIENTS. more
THERE IS BIG CHAOS AT OPD REGISTRATION COUNTERS AND SICK PATIENTS HAVE TO STAND FOR LONG HOURS IN CROWDED QUEUES GETTING ADDITIONAL INFECTIONS. THIS NEEDS TO BE ADDRESSED URGENTLY TO HELP THE HOSPITALS TO PROVIDE BETTER SERVICES.
A. THE PRIMARY HEALTH CENTERS LOCATED IN THE LOCAL AREAS SHOULD BE STRENGTHENED, TO ENABLE A COMMON MAN GET HEALTH CARE AND ADVICE AT FIRST INSTANT. MOST PATIENTS GO TO HOSPITALS WHEN THE DISEASE IS AGGRAVATED DUE TO LATE START OF TREATMENT. THIS EFFORT WILL REDUCE UNNECESSARY RUSH IN HOSPITALS.
B. BEFORE SENDING FOR REGISTRATION, THE PATIENTS MUST BE SEGREGATED IN TO SERIOUS PATIENTS NEEDING URGENT IMMEDIATE TREATMENT AND INTO THOSE WHO CAN WAIT. SERIOUS PATIENTS SHOULD BE RUSHED FOR MEDICAL ADVICE AND TREATMENT AND NON SERIOUS ONES MAY BE ASKED TO GET REGISTERED UP TO A NUMBER THE DOCTOR CAN COMFORTABLY MANAGE. THE REMAINING PATIENTS SHOULD BE GIVEN A FIRM APPOINTMENT FOR THE DAY CONVENIENT TO THEM. REVISITS MAY ALSO BE PERMITTED THROUGH APPOINTMENT, UNLESS THERE IS AN EMERGENCY. A SEPARATE DOCTOR OR TEAM OF DOCTORS SHOULD BE DESIGNATED TO SEE THE APPOINTMENT PATIENTS.
C. MOVEMENT OF TOUTS IN THE HOSPITALS SHOULD BE CHECKED AND MADE PUNISHABLE.
D. ON SATURDAYS, SUNDAYS AND HOLIDAYS MOST DOCTORS ARE NOT AVAILABLE AND EVEN THE EMERGENCY SERVICES ARE HANDLED BY INTERNS. SOME ARRANGEMENT SHOULD BE MADE TO ENSURE THAT SENIORS ARE AVAILABLE FOR CONSULTATION FOR THE EMERGENCIES AND ACCIDENT PATIENTS. more
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For que options - Automatic que number vending machines can be installed at the reception.like in the banks. and that can streamline - more
Apr 10
Nepotism is the Indian culture. Priority is the prerogative of the doctor. Doctor has to get the work done from the staff. There is no one in the country who does not want his first number in such a scenario. This is az give and take policy. Ram Yadav more
Apr 09
Please restrain patients coming with hospital staff and doctors bypassing the ques. No. to be given after date on OPD cards and patients to be called by teir serial nos. The senior doctors in OPD should not be allowed to go out during their PD days. more
Apr 09
On line service is the best way for rush management in OPD. Availability of Doctors on the seat is the second issued. More doctors be recruited. Ram Yadav (Senior Citizen) more
Apr 08
It is very basic that Health Minster of Delhi Govt. must pay fortnightly visit atleast and it shoud be well announced and inform Hospital staff to create an order in term of Hygiene/Registration of patients/Propre seating arrangement/ Availability of Doctors & para Medic staff and neat and clean toilets and drinking water facility. People visiting hospital too must understand that freebies are not long lasting one and One time fee of INR100/- be levied and for subsequent visits atleast INR20/- be charged to provide these facilities. Generic medicines be prescribed to save upon cost of Branded one.Every "Poor" can afford to shell out this much money. Regards more
Apr 07
