May i know
If warrenty card paper and bill of a Amaron Co. Battery misplaced, and Battery is under 24 month of MANUFACTURING date (obiausly puchase date will be after thate)
And co. Dealler replys that data of this Battery is not tracks in co. Records so we only give you prorata replacement on payment after 48% Discount,.. Question..
1.. Why battery no. Record is not present in co. Data?
2..If manufacturing date
Is less then 24 months under free replacement period. Why customer have to pay..?
3..in age of digitisation co. Denyal for record of goods sold to co. Under warrenty period is seems cheating?
Battery No. Was .. BAC0229Q328852
Any one may guide to know how to get justice ?
Vijay swarnkar
9424669191 more
And co. Dealler replys that data of this Battery is not tracks in co. Records so we only give you prorata replacement on payment after 48% Discount,.. Question..
1.. Why battery no. Record is not present in co. Data?
2..If manufacturing date
Is less then 24 months under free replacement period. Why customer have to pay..?
3..in age of digitisation co. Denyal for record of goods sold to co. Under warrenty period is seems cheating?
Battery No. Was .. BAC0229Q328852
Any one may guide to know how to get justice ?
Vijay swarnkar
9424669191 more
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View all 19 comments Below 19 comments
When the product number is available on the product and the product itself is available for verification ,the company or the sales/ service section must be in a position to verify the the date of sale / warranty details from their records on line. It may not be possible to carry the documents where ever we go. When the product itself is available for verification , on the basis of their own record service must be provided by the company. I wish to refer a case referred in this circle earlier . A flat Tyre was replaced on identifying their product by the dealer without any paper. Papers are given to customer to facilitate him but not avoid service in the name of papers. When everything is online what is the necessity of the papers. more
Apr 28
In case of warranty, let there be modern tags, which can read and say the date of sales. Consumer should not be harassed. more
Apr 24
It is correct that the customer has to produce Warranty Document of Battery for making any claim from the Dealer, yet, it is also a fact that on verification of the Number of Battery available with the Consumer, the Dealer may satisfy the Customer after obtaining undertaking, if required and verifying the Battery Number from their own record. more
Apr 23
As per the terms and conditions we are supposed to produce warranty documents more
Apr 22
What abt if co.not able to track his product record.? There must be way to get justice if doc misplaced and product intact under warrenty.. more
Apr 23
Please write to the customers support chief bringing to his attention that if the serial number is not traceable in their manufacturing record, as you mentioned, then it is a clear indication of duplicate products of their company exists in the market which they should take very seriously. When our banks fail to differentiate original and fake currencies battery is nothing. Thanks more
Apr 20
