Money not transferred

Hello, I applied for a PF transfer from my old organisation to the current organisation using the EPFO services portal . It shows status message - "Current Status :Claim Form 13 for Transfer to New Account Number: AGAINST Old Member Account has been rejected. Rejection letter is under dispatch/ dispatched to address in your claim." But I never received the rejection letter. I have tried to contact EPF organization through the mail id - otcphelpdesk@epfindia.gov.in. There was no response from them at all.
After that I again submitted claim through my current organization and that is reflected in the portal but the message says that "Current Status :Claim Form 13 for Transfer to New Account Number: AGAINST Old Member Account has been rejected. Rejection letter is under dispatch/ dispatched to address in your claim.
Reason of rejection: CLAIM ALREADY SETTLED
Remarks by DA/AO:OK."

If somebody has faced similar issue please guide whom to contact. more  

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You are absolutely correct Mr. Bhatnagar....I agree Also all the problems faced by us in day to day business dealing with these babus and peon gives the same bitter experience.Right form correction in name,age of AADHAR CARD to EPF transfer,Pension payment....wherever government functionaries are involved nothing is in order.....I have developed mania of this DIGITISATION of INDIA (DIGITAL INDIA),Even subsidy of my LPG was wrongly lifted 4 months ago and even communicating to my dealer,still the problem is not resolved.....This is our DIGITAL INDIA.....they are just looting & Making fool by claiming the same,nothing else.......this is not going to help us (GENERAL PUBLIC),rather it is going to increase our problem many fold......every where the govt. organisation will make data entry mistakes aand we have to run always here &there to get it corrected and as usual we will be deprived of any benefit and govt.will be gaining by spending less on public.... Even now in the name of security,swachchta-the railways has increased fare atleast upto45% and still the situation on board (joueney) is same....only main stations we are finding little bit cleaner,otherwise the condition is more or less same.....even the railway has increased cancellation charges by 350% to reduce broker interference and make convenient for public to get reservation......but in practical that is not realised,only what we realise that we have to plan 4 months in advance and in case of unable to execute the journey we have to loose definitely25 to 35 %....in case of family tickets we are loosing too much money......the lists are long,which shows we are not heading towards any better situation,....but its going to be worser.... If the situation is not evaluated in the groud level and take corrective actions... more  
Submit an online grievance through epfo site, you will receive the reply within 48 hrs. more  
Sir better to go PF office.May be some small problems. ettle it.even then you can approach the RPFC. more  
I wonder, Government bodies are living in British era, though tall claim by our PM, ground reality is far below satisfaction. I would also like to share my experience with PPF account of my son. Now he is living in Canada. His account has matured on 31.03.16. He has given authorization letter to me to collect his ,maturity cheque. But Post Master, Parliament Street has refused to give the same to me - stating as per rule account holder should be present in person. Now coming to main point - recently PM introduced some scheme in bank for weaker section - Insurance and Mediclaim. My advise to all these people - DO NOT BE FOOLED BY POLITICIANS - THOUGH YOU BELIEVE WE HAVE A VERY GOOD PM. BUT YOU HAVE TO DEAL WITH BABUS - THEY KNOW ONE LANGUAGE. IF HIGHLY EDUCATED HAVE REGULAR PROBLEMS - WEAKER SECTION WILL HAVE SAME PROBLEM AS THEY HAVE WITH THEIR PDS SYSTEM. CHOICE IS YOUR'S. more  
Go to pf office personally and it wull be settled. Writing letters do not move the case any where. Your personal present to respective pf office will solve the problem fast... more  
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