Never Buy from Hindware
I purchased 3 water closets (WCs) from Hindware in Nov 2017. Soon after that, all three started giving lot of problems. It was clear the WCs were defective, but Hindware refused to replace them, even though they were covered by 10 years warranty.
Further, after 10 months, the seats of all three WCs cracked. On complaining I was told that breakage is not covered by warranty, and I have to buy new ones from them, that too at an inflated price.
So basically, Hindware is selling sub-standard product, by fooling customers with a false 10 years warranty, and further, forcing them to buy spares at exorbitant prices. A totally unethical and cheat company run by Sandeep Somany. I will not recommend anyone to buy any product of Hindware. more
Further, after 10 months, the seats of all three WCs cracked. On complaining I was told that breakage is not covered by warranty, and I have to buy new ones from them, that too at an inflated price.
So basically, Hindware is selling sub-standard product, by fooling customers with a false 10 years warranty, and further, forcing them to buy spares at exorbitant prices. A totally unethical and cheat company run by Sandeep Somany. I will not recommend anyone to buy any product of Hindware. more
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You could have approached "consumer court" to get justice. Even now you can approach them with proper supporting documents/evidences. more
Oct 25
Some companies after gaining popularity are increasing the costs abnormally and there by inviting other products to be competative and causing abnormal rise in the cost. There should be a control on price mechanism to protect the consumers. more
Oct 23
I have a similar experience in respect of seat covers which these days fall in place gently. In a year's time, one of the seat covers lost this property and started to fall freely as in case of older versions. Hindware, when reported, advised to change the seat covers as they have no solution for that. Each cover costs between 2000/- and 2500/- and they advise to change the cover just because it lost its property of falling gently. more
Oct 19
Next is to write an application. Make 3 copies. Give one to Consumer Court with cash memo. It is FREE. You will get justice. more
Oct 19
Now a days a new type of warranty 'Life Time Warranty' has started. (T&C Apply). Actually it is 7-10 year warranty but they do not write this. No body bothers if you complain. more
Oct 18
