New Delhi Railway Station - Key Issues
Dear all:
Circle Member - Mr. SK Sah had raised this subject and many of you had responded. Given the importance of New Delhi Railway Station, we have incorporated it in structured discussions. Below please find the key issues as outlined by you with New Delhi Railway Station.
If something is missing, please add to the list. Otherwise, help us identify the Root Causes for these issues.
We look forward to your inputs!
Ministry of Railways
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Key Issues at New Delhi Railway Station
1. Approach to station from Paharganj side is totally flawed
2. There is heavy traffic congestion outside the railway station
3. No one ready to take responsibility to correct the traffic flow outside the station
4. No provision for safe movement of people who get down to board trains or come to board their car, along with luggage
5. The coolies charge exorbitantly during rush hours
6. The auto-rickshaws parked outside the main gate leave little space for passengers to move to the station
7. Prepaid auto rickshaw system is very poor
8. Auto rickshaws refuse to take passengers even after the passenger has a prepaid slip
9. The waiting rooms on the platform are uncomfortable and unhygienic
10. Ticket queues are very long
11. Escalators don’t work and no lifts are there on the new Delhi railway stations
12. Lack of facilities like wheel chair for the old and disabled
13. Parking contractors outside the station overcharge
14. Many pick-pockets operate on the Delhi station
15. Availability of hygienic food is a problem on Delhi railway station more
Circle Member - Mr. SK Sah had raised this subject and many of you had responded. Given the importance of New Delhi Railway Station, we have incorporated it in structured discussions. Below please find the key issues as outlined by you with New Delhi Railway Station.
If something is missing, please add to the list. Otherwise, help us identify the Root Causes for these issues.
We look forward to your inputs!
Ministry of Railways
-------------------------------------------------------------------------------------------------------------------------------------
Key Issues at New Delhi Railway Station
1. Approach to station from Paharganj side is totally flawed
2. There is heavy traffic congestion outside the railway station
3. No one ready to take responsibility to correct the traffic flow outside the station
4. No provision for safe movement of people who get down to board trains or come to board their car, along with luggage
5. The coolies charge exorbitantly during rush hours
6. The auto-rickshaws parked outside the main gate leave little space for passengers to move to the station
7. Prepaid auto rickshaw system is very poor
8. Auto rickshaws refuse to take passengers even after the passenger has a prepaid slip
9. The waiting rooms on the platform are uncomfortable and unhygienic
10. Ticket queues are very long
11. Escalators don’t work and no lifts are there on the new Delhi railway stations
12. Lack of facilities like wheel chair for the old and disabled
13. Parking contractors outside the station overcharge
14. Many pick-pockets operate on the Delhi station
15. Availability of hygienic food is a problem on Delhi railway station more
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All this more true at Old delhi & Nizamuddin stations also. New Delhi govt should take some remedial steps. more
Mar 30
I am not a frequent visitor to Delhi, but when ever I had to come to Delhi or change the train at New Delhi station, my experience with porters (culies) behavior has been horrible. Not only they ask for exorbitant rates, but if one has talked to some porter, the others would either not come to you or will ask much more money than the earlier one, so that you are forced to pay what ever they demand. Also it is not easy to complain against them, because one can not leave his luggage and go to PF No.1 to complain, and more over I am doubtful, if it will be of any use to complain and miss the train or get delayed at station unnecessarily. Looking in to the number of platforms and passengers arriving / departing from NewDelhi station, it is suggested that some arrangement such as "Prepaid porters" should be made, this will also check the nuisance of unlicensed porters. more
Mar 29
wheel chairs and trollies by paid tokens. replacing at prefixed place should be entitled to refund of deposit through coin machine. more
Mar 28
