On Centralized Public Grievance Redress and Moni..

Don't loose heart if U see no action taken after U lodge your complaint.

ON Centralized Public Grievance Redress
and Monitoring System (CPGRAMS)

Not knowing its full significance, or who is operating it, I posted a complaint for help with Aadhaar card correction.

I forgot it also. As an "Old time" Indian!

A little latter when I checked it again, I was surprised to see my complaint simply closed with no action seen at my end.

No doubt, I was upset, like many others here.

But without loosing heart, I reposted my complaint, quoting the old ref number received, that was closed already

Having been born and lived in India after Independence, and not having seen ANY action being taken for 60+ years against public grivences in general, except for a few exceptions, I simply posted wondering how long I must keep fighting.

Day before yesterday or so, I received, for the first time, from that portal an SMS I think, saying that my complaint has been atteneded to.

I did not bother to check in the portal what it meant.

But I went to aadhaar portal I was pleasantly was surprised to see the requested correction done!

I went into the grivences portal again to see the contents, and I gave my feedback as Excellent ( i really mean it)

Hence my request to all is:

Please, let us all use it as much as possible.

Things are changing. may be a little slow.

They too have many probnlems to attend to.
In priority basis.

What is urgent for one may not look urgent to them!

But please let us NOT loose heart.

It will take time change everything done always wrongly over a long time. Of 60+ years

But the prioriticising needs to be relooked in to by authorities.

To me performing the MARRIAGE BETWEEN MY PAN AND AADHAAR IS MORE IMPOTRANT THAN MAKING MORE MONEY.

First time it did not appear to them so.
But my second attempt was successful

May be they want us all to write CA exams, where many take many attempts to pass even a small portion of it!

But let us attempt again and again in this Grievance Redress process. We will succeed.

But the govt also needs to think like a citizen. A sincere citizen.

I am hopeful.
I live in Chennai, TN, where the situation is bad.
What it appears to be, to a person outside is also true. Bad

But what we, a few resident here, are able to see and read behind the lines, about the hidden happenings, executed by the hidden forces are multiple.

Central govt must act more against these forces, and rectify small mistakes being made even now at their end to avoid latter huge problems that is going to affect..........................

TOTAL India and not just TN alone.

PLEASE more  

As in my previous posting here the link failed to appear I am reposting it using DOT in place of simple "." http://pgportalDOTgovDOTin/ more  
Dr. Mohan Rao, yes, I went through hell in the process. I hope my conclusion that registering my complaint here has helped. But will that name correction help me in PAN AADHAAR marriage is another million dollar question -- as we do not have anything called a surname here! But on linking Aadhaar with my ration card in Chennai, it changed my name in ration card as it appears in Aadhaar! Now I wonder what is my name!... Instead of changing the name they could have designed the software retain my name as it was in ration card originally! Now why can't the PAN AADHAAR marriage be performed in the same way I wonder! =================================== Mr. Shridharan, without bothering about it in this way you can just register a complaint and expect something to happen. (By any chance are you ex Pentafour Kodambakkam Shidharan of electrical division? Sorry if I am wrong) more  
Bribery broke my business including myself. PMO grievance cell was ineffective as whom I complained against, my complained was forwarded to them. Now I face a huge penalty. I've no resources either to pay it or any connections. more  
In spite of computerization it is difficult to get few corrections to be carried on Aadhar Card. Process should be made simple and submission of scanned proofs should be accepted to make needful corrections. more  
Thanks. to know that a complaint has been attended. So there are common / well known problems - like 1. unauthorised occupation of public places for private shops / parking etc. 2. Scooters/ Car mechanics occupying public places for repairs on the Road - owned by influential men 3. Kalyanamandapams / Marriage Halls (5 nos) in a small sundaram st, crossing, behind Agasthiyar Temple and occupying Roads for Parking 100 cars, Keeping mobile DG sets & blocking normal public traffic 4. food Vendors / sheds occupying small side roads & parking many 2 wheelers on roads / block traffic 5. Can anybody & every body can open a shop anywhere obstructing traffic. pedestrian & vehicles Is there any rule / mode of opening a shop in residential areas Hope this will be reviewed into - soon - by local authorities / machinery itself pl. more  
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