On line Trading and fraudulence therein.

Online trading in India is not safe for the consumers now a days. When the online purchases are catching fire with buyers, the sellers are taking advantage of craze, lathagicity, indifference to quality among the buyers and practice may methods of unethical practices. There are reports of receiving duplicate products, defective products, substitute products, and even just brick blocks in the place of Mobile phones by customers. There are also failure to send the products, problem in properly accounting the receipt of online payments, not ready to send "Cash on Delivery'method, etc. Why this happen? Because there are no enough rules framed by the Deptt. of consumer Affairs, GOI, to check such fraudulent, and impose severe punishments to defaulters. In many online product advertisements, the trader/ manufacturer and any agency which give advertisements fail to give the following information in their ads. namely
1.Correct on line Rate of product .
2.Name of address of manufacturer.
3.If it is any siddha/Ayurvedic products the main composition of the drug/product
4.For which purpose the product is use to buyers.
5.Method of payment./whether CoD is permitted.
6.Mode of Delivery.
The Govt. of India must ensure these points are included in the online product ads. more

Helpful Connected Consumers Dec 04

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G. C. Mathur (Convenor-Trustee, Binty (A Voluntary Consumer Organisation), New Delhi)

This is another complaint against credibility of eCommerce transactions. Please, do not do any eCommerce business with any of the companies including Amazon and Flipkart or snapdeal, etc. I hope the Department of Consumer Affairs is working on this aspect of consumer protection. more

Dec 06

Saripalli Suryanarayana (Charted Engineer valuer,BuILDER,PROJECT MANAGER,consmer)

Dept. Of Consumer Affairs (Government of India) posted a message in "Connected Consumers ". Subject: Issues with Digital Transactions - Inputs Sought. Many of you have shared your concerns on high cost of digital transactions, fees and service charges to merchants and as a result to consumers as a deterrent to digital transactions. more

Dec 04

Sharad Kant

Customer is the purpose of (manufacturing, trading, etc) but consumer is least important in today's context in India. Customer is helpless entity if something goes wrong..... Unfortunate situation but reality. I wish Government is able to improve the regulators working ..... May God help us... more

Dec 04

MVRAMANA No Last Name

I endorse Mr. Radhakrishnan's view point. I strongly appeal to the Govt. to protect the online buyers. more

Dec 04

Rajagopalan Ramaswamy

change 'honesty is the best policy' to 'dishonesty is the best policy'. more

Dec 04

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