Post Sales Service of MAKE MY TRIP IS PATHETIC
I purchased a International ticket on the MAKEMYTRIP website,they are charging Rs.600 as service fees which is very high and it is known only after making the payment.Some credit card discount offer was going on , their was no option to avail that, however i purchased the ticket. After this i called up their Help desk,my call was transferred to 3 helpdesk agents without a solution.Even i tried to give feedback and complaint through their website, these options do not work.
After sales service is getting worse in India,wonder how it can improve more
After sales service is getting worse in India,wonder how it can improve more
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Jun 21
I faced exactly the same issue , Hotel booking search engines lure customers by giving non refundable rates , no complimentary offerings. I did clarify about this from a reputed Hotel in Indonesia,they said that rates offered by search engines are 10 to 15% lower than refundable rates offered by the Hotel. Every time try to get the rates from Hotel directly for any booking more
Jun 20
