Private Hospitals in Delhi - Inputs on Root Causes

Below is the list of key issues at private hospitals in Delhi as outlined by you.

Kindly review them and help identify Root Causes for them. We will then discuss Solutions separately.


Private hospitals in Delhi – Key Issues

1. Private hospitals charge exorbitantly
2. The grievance cells in private hospitals are terrible
3. Customer complaints are not addressed properly
4. The private hospitals in Delhi lack transparency
5. Patients are asked to get admitted even if they don’t really need admission and room
6. Patients stay in the hospital is unnecessarily prolonged for additional revenue
7. Unnecessary tests are ordered just to increase revenue
8. Consultation fees in private hospitals is high and now 1000-1500
9. Room rent in private hospitals is steep
10. The rates of tests are also very high in private hospitals compared to the outside labs
11. They take a long time to admit emergency accident cases
12. Patients with insurance are charged more compared to the others
13. Patients from EWS section entitled to treatment are discouraged by making them buy expensive medicines/paperwork
14. Doctor's compensation is linked to revenue contribution in many private hospitals more  

View all 21 comments Below 21 comments
Govt should improve facilities at Govt Hospitals so that people will be forced to knock the doors of private hospitals. On Fri, May 8, 2015 at 11:51 AM, Department Of Health - Government of Delhi wrote: > more  
Cap on room rent before capital and cap on treatment independent of room rent. more  
I do not understand why the Pvt hospitals must spend so much money on the construction of hospital like a seven star hotel. Why do not they spend money on getting the best equipment available in the world and the best doctors and staff. They can save huge amount by economizing on construction by making it simple,clean and comfortable. That they can save on the interest cost and make the treatment cheap. Govt can possibly put some cap on the capital. more  
Room rent for private hospitals are like if one is taking room for luxury vacations not for treatment. All TPA's should be directed not to raise their ceiling beyond 1000-1500 per day for the sake of affordable treatment to all. If it happens the hospitals will automatically have to bring down the room rates. Unity of TPA's will be the strength in this case. more  
The cost of total treatment is also dependent on type of room taken. For the same procedure the cost of other elements are higher for higher room charges. more  
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