Rail booking Waiting & Tatkal a big question
As per present practice, when we book a ticket (Reservation), upon
non-availability of seat/berth, the booking is kept on Waiting List which
converts as RAC later on.
If we have to travel and want reservation, we are bound to go for the
TATKAL reservation as a second alternative.
In both the cases, the consumer/customer (passenger) has to pay the
reservation charges. Can not the Waiting list/RAC be automatically converted
to TATKAL without going for re-booking and repaying the higher (double)
reservation charges ?
In my opinion, there should be a system (computer programming) which can
automatically convert the waiting list into Tatkal booking without undergoing
any booking/reservation procedure. However, there should be a provision which
can ask the the customer about the preference/consent of conversion of waiting
into TATKAL at the time of booking itself.
This will avoid the double procedural formalities and also save the double
charges by the customer/passenger and will avoid mal practice going other way
round.
Local circles friends should consider this and if finds it appropriate, should support
my thought and save customers from TATKAL's jugglery.
Thanks
Ismail Patel more