Railway Department should Teach their employees misuse the Public Announcement Speakers
The announcement speakers of all Railway station (including Varodara Railway station) should not be misused to spread hate speeches.
Railway Department of all Indian Railway station and Railway Police staion please find the Details and develop a method to maintain norms as Railway employees / Railway Police/Railway staffs.
Railway Staffs/Police/Passengers should not misuse their Railway Employment and Control their Vocabulary during any Public announcement .
The same was advised to other Organizations Parnanent and Contractual employees in each zones/district/states/country. more
Railway Department of all Indian Railway station and Railway Police staion please find the Details and develop a method to maintain norms as Railway employees / Railway Police/Railway staffs.
Railway Staffs/Police/Passengers should not misuse their Railway Employment and Control their Vocabulary during any Public announcement .
The same was advised to other Organizations Parnanent and Contractual employees in each zones/district/states/country. more
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Do you mean that Public Announcement System and its Speakers are used to spread hate speeches on railway stations including Vadodara Railway Station? If yes, then may I please know which kind of hate speeches? more
Dec 23
yes when they are inducted they need to be trained as how to speak with customers and try to help customers on their issue and not to lose temper or use derogatory words more
Dec 23
Suggested Actions for the Railway Department Training for Employees: Conduct workshops to educate staff on the appropriate use of PA systems. Emphasize the importance of concise, clear, and relevant announcements. Guidelines for Announcements: Establish clear protocols for when and how announcements should be made. Limit the frequency of announcements to avoid redundancy. Technology Upgrades: Implement automated announcement systems to reduce human error and maintain consistency. Use sound engineering to control volume levels and minimize overlap between announcements at different platforms. Monitoring and Feedback: Set up a mechanism for passengers to provide feedback on the quality and frequency of announcements. Regularly review practices based on passenger feedback and complaints. Promote Digital Alternatives: Encourage the use of digital boards and mobile apps to display train schedules and updates, reducing reliance on PA systems. more
Dec 23
