Real Estate Consumer Grievances - Inputs on Solutions
Based on your inputs, below is a summary of root causes for grievances in the Real Estate sector.
Please review them and identify solutions to them. We will then compile all three Issues, Root Causes and Solutions in the form of a whitepaper and submit to Government bodies for action.
I look forward to your inputs!
Rajendra Pratap Gupta
Consumer grievance in Real Estate – Root causes
1. Corrupt nexus between builders and government officials
2. No laws against cash transaction while purchasing properties
3. Builders provide discounts for cash deals
4. No laws against the false promises that builders make to dupe customers
5. No penalties charged to the builder for not completing projects on promised time
6. The builder cannot be held responsible for anything that happens to the house after possession (substandard quality of construction etc.)
7. Lack of an independent regulator
8. A lot of raw material is sourced from the local un-registered vendors, who don’t understand quality control, legality, taxes etc.
9. Government officials are bribed for not reporting non-compliance of building laws
10. Most of the projects have political/criminal backing. Hence people are scared to go to court against them
11. Non availability of a dedicated forum to redress the grievances of customers pertaining to real estate
12. Lack of awareness among customers more