Reported Tatkal Issues
We will soon be compiling this whitepaper for submission to Hon'ble Minister and senior leadership.
Key Tatkal issues reported by Citizens
1. Tatkal seats are sold out in minutes
2. Tatkal ticket prices are very high
3. Many times while booking in Tatkal, the transaction fails but the money gets deducted
4. No refunds on cancellation of tatkal tickets
5. Money is deducted even if a waitlist Tatkal ticket does not get confirmed
6. ‘Site unreachable, try after sometime’ message is flashed many time while trying to book in peak tatkal hours
7. While using internet banking to book tatkal tickets, the transaction fails many times
8. Booking Tatkal tickets from the mobile phone is nearly impossible
9. Agents collude with the authorities to book tatkal tickets in bulk
10. Touts use software to grab tatkal tickets
11. During tatkal booking the site stops booking for 10 minutes from 10AM
12. No discount for senior citizens in tatkal
13. The Captcha are truly very difficult to read specially Tatkal booking time
Details of some unsolved IRCTC issues:
1. Yesterday I lost money on three transaction in a span of 3 minutes..here are the transaction numbers..100000231853018, 100000231758179 and 100000231853170. In the payment status it shows as "Payment Settled" but I have not received the cash back – Raghu Vishwanath
2. USER ID: VASU1951
Date of booking time: 08.05.2015 Time 10:04
Mode:TATKAL BOOKING
Amount Rs 1,874.94
Transaction failed. Amount debited. Ticket issue failed.
Reason: Time out - Vasudevan Parthasarthy
3. USER ID: VASU1951
Date of booking time:
9.5.2015 time 10:04
Mode: TATKAL booking
Amount: Rs 1279.94.
Transaction failed. Amount debited. Ticket issue failed.
Reason: Time out – Vasudevan Parthasarthy
4. ID - ajayc1608 yesterday 10 : 03 Am trying to book ticket in TAtkal ticket but webpage not moving after seat confirmation – Ajaysinh Chudasama more