Restaurant Service Charge

The restaurant service charge instance have declined in last 1 year but many still charge it, like in Noida.

Can the Dept of Consumer Affairs write to major hotel, country clubs asking them to consider not forcing it. It will make a difference.

This will cover brands like Hyatt, Hilton, Mariott, Taj, Club Mahindra, Holiday Inn, Jaypee and many of the brands that may be levying it today. more  

View all 14 comments Below 14 comments
Sir , I have attached the communication from the Department of consumer affairs dt 21st April 2017 just a while ago . This should be shown from your whats App when you are confronted . All the best more  
@Ranjit Biswas Ji, Sir, the hotels and restaurants have not been permitted to add service charge. The guidelines clearly says to leave the column blank. While the restaurants and hotels are adding the service charges, please ensure to look into that there is no element of GST added on the service charges in case you dont want to pay these charges. It has been seen that while the restaurants are reversing the service charge at the time of payment but they are not reducing the element of GST charged on the service charge which ultimately gets pocketed by the restaurant owner. more  
Its entirely up to you to deny / refuse to pay it .... The issue arises only when you've refused and they insist .... Ask them to record their denial on the Bill with their rubber stamp ... and then take action. There is no "scene" involved ... just ask them to change the amount on the swipe machine or pay cash of the lesser amount. more  
Hotels and restaurants are charging more on bottled drinking water because the Supreme Court has allowed it. What a shame! Secondly, I would like to inform Mr. Datta that the Taj group stopped Service Charge several years ago. It was entirely up to the patron to give a tip but tips were discouraged!!! more  
As per the respective laws, the hotels & restaurants are permitted to add service charges in their bills but payment thereof is optional. Therefore, all the customers should make payments of the bills for the net amounts after deducting of the amount of such charges. more  
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